Job Description

The Role Responsibilities

Strategic Management

• Lead Agile scrum customer requirement gathering sessions.
• Experience with Pega CDH implementations on cloud and preferably in the banking industry.
• Translates business requirement into well specified requirements for NBAs.
• Ability to guide customer requirements to match Pega platform features.
• Ensure that business analysis leverage on Pega tools.
• Oversees high- and low-level solution design ensuring that implemented requirements fits with business requirements.
• Stay abreast of new developments in decisioning and analytics space.
• Provide BAU administration and support to the user-base.
• Act as Product Owner natural interface.
• Lead UAT activities.

Subject Matter Expertise

• Hands on experience in Pega CDH is preferred but not mandatory.
• Preference will be given to candidates who have experience with Pega CDH, however experience with other platforms building MarTech will also be considered.
• Proven experience in Scrum or similar Agile development methodology.
• Understanding the Customer Experience and marketing tools and user experience principles.
• Experience in Digital Banking Initiatives, especially on Frontline platforms like CRM or any other digital initiative.

Execution and Project Management

• Able to work in Enterprise Agile environment as part of squad.
• Work with cross functional Group, regional and country teams to identify use cases. Execute those use cases as part of Agile Squad.
• Ensuring deliverables are of the desired quality and have appropriate endorsements / sign-offs.

Regulatory and Business Conduct

• Display exemplary conduct and live by the Group\xe2\x80\x99s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead to achieve the outcomes set out in the Bank\xe2\x80\x99s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment].
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

• Head of Group Digital Commerce

TTO

• Build and Engineering Team
• Group SC Design Team
• Regional Digital Banking Organization
• Group Digital Banking Management Team
• Group Digital Commerce Team
• Regional Digital Banking Heads
• Country Digital Banking Teams
• L&C, OR, FCC, GIS, SCM

Our Ideal Candidate

• Bachelors / Master\xe2\x80\x99s degree holder.
• 4 years Product Delivery, Product Management or Product Owner experience with considerable relevant experience building Marketing systems in enterprise environment.
• Experience with Pega CDH implementation of Next Best Action.
• Preference will be given to candidates who have experience with Pega CDH, however experience with other platforms building MarTech will also be considered.
• Highly effective in a large virtual cross functional team aligning to / and multiple business and IT partners across different markets.
• Certified Product Owner and understanding the agile delivery principles and basic knowledge about Scrum.
• Good knowledge of Confluence and JIRA to conduct above activities in enterprise agile environment.
• Certified Pega Data Scientist or Marketing Consultant certification is preferred.
• First rate communication, interpersonal and stakeholder management skills.

Role Specific Technical Competencies

• Digital Transformation
• Agile Project Management
• Agile Product Owner
• CRM and lead management experience
• Banking experience

About Standard Chartered

We\'re an international bank, nimble enough to act, big enough for impact. For more than 160 years, we\'ve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you\'re looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can\'t wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you\'ll see how we value difference and advocate inclusion. Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
• Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with with minimum global standards for annual and public holiday, which is combined to 30 days minimum
• Flexible working options based around home and office locations, with flexible working patterns
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you\'ve applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

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