Job Description

Work as part of a team that acts as the central resource and driving force for the design, process, manufacturing, test, quality and marketing of product(s) as they move from conception to distribution. Organize interdepartmental activities ensuring completion of the project/product on schedule and within budget.
As a member of the product development division, you will define product specifications and or strategy. Gather and analyze information to define product specifications and review design specifications. Communicate product strategy and functionality. Initiate and foster relationships with other groups. Review product documentation and collateral. Ensure successful product releases based on corporate priorities.
Duties and tasks are varied and complex, needing independent judgment. Fully competent in own area of expertise. May have project lead role and or supervise lower level personnel. BS or MS degree or equivalent experience relevant to functional area. 4 years of software engineering or related experience.
Summary
Do you have Oracle CX Marketing product knowledge and hands-on Oracle Responsys technical expertise? Are you experienced with Mobile SDKs, implementations, and mobile marketing? Can you think creatively and combine a big-picture perspective with detailed, fact-based recommendations?
Oracle is hiring detail-oriented match product experts to join the CX Marketing Product Development COE (Center of Excellence) and work with our most strategic customers. COE team members come from diverse martech backgrounds with knowledge of technical, functional, and information architectures, leveraging their credibility as trusted advisors with customers, partners and internally across Oracle.
The ideal candidate would be passionate about helping our customers become marketing heroes!

This role is in Oracle's CX Marketing Cloud Product Development group, part of the
Cross-CX Center of Excellence (COE)
. As an acknowledged authority within Oracle, this product role requires a considerable breadth of knowledge and understanding of Oracle Responsys, mobile technical functionality, engineering/coding knowledge, and marketing acumen. Successful candidates will drive Oracle Responsys technical and strategic success for our customers. This requires a passion for marketing and technology, a problem-solving aptitude, interpersonal skills, creativity, and independent judgment.
What will you do:
Support execution of Oracle CX Marketing product strategy and success
Educate, advise, and support customers through your subject matter expertise.
Use your deep technical understanding of Oracle Responsys including Responsys Programming Language (RPL), API usage, and SQL filter usage to guide customers to marketing success.
Use your in-depth understanding of mobile marketing technology, processes, and strategy to help deliver a Cross-channel customer experience for B2C marketers, enabling them to deliver value to every individual
Coach customer(s) in adopting best practices utilizing Oracle CX Marketing's suite of products.
Guide customer(s) to higher marketing maturity by implementing, adopting, and expanding their sophistication using the CX Marketing products.
Provide cross-industry subject matter expertise and relevant industry solutions.
Maintain a deep understanding of the Oracle CX Suite of products and how they bring value to Oracle CX Marketing customer(s).
What Tech You Will Use
Oracle CX Marketing platforms (Responsys and other Oracle CX Products)
Atlassian agile collaboration tools - Jira & Confluence
Communication tools like Slack and Zoom along with Gong.io AI-based call recording & analysis
Oracle Content for File Sharing and Collaboration
Microsoft office Suite (Word, PowerPoint, Excel and Outlook)
Potential coding with Python, Java, C++, etc.
Onboarding and 30/60/90 Day Plan
All new team members take week-one bootcamp to learn the flagship Oracle CX Marketing products - Responsys, Eloqua, Infinity IQ, Crowdtwist and Unity. This entails eLearning courses and human-coached exercises to establish a strong baseline understanding of the products.
You will take a week-two bootcamp to learn the CX Marketing(Responsys) Implementation Expert training. This entails eLearning courses to go through a mock experience of an end-to-end Responsys implementation.
In 30 days, you will have completed at least two discrete project assignments related to an on-going project.
What You Need to Qualify
5+ years of experience in Design, Implementation, and configuration of large Oracle Responsys projects.
Extensive experience in creating and configuring responsive notifications in Responsys.
Extensive experience in creating and configuring responsive emails in Responsys.
Extensive experience in Email, SMS, Push and In-App campaign configurations (preferably in Responsys).
Experience in campaign setup in multi-language.
Exposure to IP Warming / Ramp Up.
Experience in creating Oracle Responsys Reports
Working experience in building Oracle Responsys Programs, Campaigns, Static and Dynamic tables, Custom Reports, Connect Jobs, LP Forms in Oracle Responsys.
Engineering, Developer or Coding background is beneficial for this position.
Conversant with coding language such as Python, HTML, CSS, Java Script and SQL is helpful.
Ability to lead technology conversations with Client and internal technology groups and be the technology voice of the solution.
Excellent analysis and critical thinking skills.
Oracle Responsys Implementation Specialist certification will be an added advantage.
Behavioral Requirements
Team player with an inclusive mindset
Collaborative across colleagues, customers, and partners
Daily achievement-oriented attitude
Self-starter who can take direction and drive to viable solutions
Relentless quest for systems & process improvement
Problem solving and analytical mindset
Communication and customer presentation skills
Likes a fast-paced environment
Comfortable working with a global team which may include non-conventional working hours