Product Manager Personal Loans Customer Service
Year Mumbai, Maharashtra, India
Job Description
Job Role :
- Can develop a clear strategy and business rationale and work towards projects / improvements for Customer delight
- Proven Track record of Customer Obsession
- Has prior experience in data analytics
- Demonstrated ability to formulate data driven decision that lead to results
- Can think strategically and use data analysis to modify customer experience
- Ability to conceptualize ,manage and prioritize multiple projects
- Has some experience in data analysis
- Good Communication skills. Ability to understand customer issues.
- Taking ownership of customer feedback and taking them to permanent solution
- Apply best practices and focus on areas of improvement
- Building rapport and coordinating with internal stakeholders.
- Proficiency in WORD and EXCEL/PPT preferred
- MIS Tracking
- Spent twelve months (applicant for same grade role)/eighteen months (applicant for next grade role) in the same division function role.
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Job Detail
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Job IdJD2889033
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationMumbai, Maharashtra, India
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EducationNot mentioned
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ExperienceYear