Job Description

Genpact
Function: Operations
Gurgaon, India
With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world's biggest brands--and we have fun doing it. Now, we're calling all you rule-breakers and risk-takers who see the world differently and are bold enough to reinvent it.

Transformation happens here. Come, be a part of our exciting journey!
Are you the one we are looking for?
Inviting applications for the role of Process Associate & Process Developer, Insurance
Responsibilities:
Generic: The positions operate in a dynamic and deadline driven environment and are well suited to those with strong processing skills and a positive, 'can do" attitude. The candidate must have below:

• Collaborate with appropriate reinsurance resources (i.e., Underwriting Operations, IT, etc.) to report and provide resolution to issues preventing the accurate and prompt completion of submission activity
• Understand insurance processes and be able to research and process daily assumed/new business as well as renewal transactions
• Ensure that the instructions from the Underwriter followed
• Strong Insurance concepts
• Adherence to underwriting rules and guidelines and developing strong customer relationships through providing top-notch service.
• Maintain work tracking system to provide up to date and accurate metrics on insurance submission and renewal activity

Also be willing to work flexible in varying shifts through the year and must react positively and effectively to needs of handling volume spikes (usually during renewal season)
Qualifications and Experience:

• B. Com / B.Sc. / B.A
• Any graduate except technical
• Experience in Insurance Underwriting

Knowledge:

• Required Insurance experience
• Exposure to US Insurance markets

Soft Skills

• Basic excel knowledge required
• Good written and Verbal Communication
• Good in Analytical skills

Skills Summarised
Communication Good English
Typing Speed Medium
MH1 PC and MS Office - Good knowledge of MS Excel, Word etc.
MH2 Insurance knowledge US
MH3 Reading and comprehension skills
Process Details
Shift Type Evening
Shift Timings Window from 17:30 - 02:30 & 18:30 - 03:30
Fixed Shifts No - Team members may switch shift hours periodically based on rosters
Weekends Off Yes

Technical skills:

• Word, Excel, internet, intranet, must be savvy about being able to navigate web screens to download sop's, flowcharts, guidelines, information very frequently

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.