Job Description

With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world\xe2\x80\x99s biggest brands\xe2\x80\x94and we have fun doing it! We dream in digital, dare, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We are harnessing the power of technology and humanity to create meaningful transformation that moves us forward in our pursuit of a world that works better for people.
Now, we are calling upon the thinkers and doers, those with a natural curiosity and a hunger to keep learning, keep growing. People who thrive on fearlessly experimenting, seizing opportunities, and pushing boundaries to turn our vision into reality. And as you help us create a better world, we will help you build your own intellectual firepower.

Welcome to the relentless pursuit of better.
Inviting applications for the role of Process Developer, Record to Report
We require someone with extensive knowledge and experience in Record to Report- Servicing of Loans & Leasing portfolio which would primarily involve account maintenance, bank reconciliations, payment processing, invoicing, and investor reporting.
Responsibilities
In this role, you will be responsible for all the activities which include:

Loan Account Administration

• Onboarding of loans in system of record
• Seamless process of invoicing and report any discrepancies in process to management.
• Payment processing via Check, wire, ACH with no errors.
• Timely Account maintenance involving due date changes, contact info updates, assumptions, cancellations, etc to be processed within agreed TAT with client.
• Refunds issued to borrowers are processed within agreed SLA
• Ensuring Quality checks are performed with 100% peer audit and 30% FLM audit on all deliverables.
• Validation of all cash/ financial transaction via Cash Reconciliation at end of day.

Accounting

• Preparing of Daily/monthly collection & operating reconciliations
• Reporting of open items to management and to client on agreed timelines
• Preparing and accurately delivering of daily and monthly reporting to client with SLA.
• Processing of sales & repurchases within agreed timelines.
• Processing of refunds and filings checks within SLA.
• Credit reporting is delivered to client as per agreed timeline.

Others

• All CORA workflows are actioned on daily basis and no workflow is open

4 days without any valid reason.

• 100% peer audit and 30% FLM audit is performed on each activity and discrepancies to reported.
• Ensure all SLAs/KPIs are met as per agreed in client contract.
• SOPs to referred while processing and all recent changes are updated immediately.
• Errors are reported on the error tracker on daily basis.
• All knowledge gaps are reported to FLM to seek guidance.

Qualifications we seek in you!
Minimum qualifications

• BCom

Preferred qualifications

• Good Written/Verbal Communication
• MS Excel Knowledge, Pivot, VLOOKUP, Macros, PowerBi
• Quality Lean/Process Improvement knowledge

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.

Genpact