Job Description

Workers Compensation Claims Function: Operations Noida, India With a startup spirit and 80,000+ curious and courageous minds, we have the expertise to go deep with the world&rsquos biggest brands&mdashand we have fun doing it. Now, we&rsquore calli

Workers Compensation Claims Function: Operations Noida, India With a startup spirit and 80,000+ curious and courageous minds, we have the expertise to go deep with the world&rsquos biggest brands&mdashand we have fun doing it. Now, we&rsquore calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it. Come, transform with us. Inviting applications for the role of Process Associate/Process Developer, Claims Basic Function - This role is primarily to process Workers Compensation claim transactions as per the SLA metrics & procedures defined by the client. This role is also to provide support to claim professionals to ensure timely completion of assigned tasks, including reviewing all emails, state form or filing completion, uploading the information and notifying the appropriate recipient. Responsibilities . Review tasks or assignments and determine if all necessary information was provided. . Ensure that transactions are processed as per the Desktop Procedures . Ensure that the assigned targets in accordance with the SLA metrics are met. . Ensure that the quality of the transactions is in compliance with predefined parameters laid down by the SLA metrics. . Provide the relevant process reports on a daily basis. . Ensure adherence to established attendance schedules i.e. as per predefined rosters. . Ensure adherence to Company Policies and Procedures Qualifications Minimum qualifications . Graduate with Computer literacy (MS Office and Domain knowledge Preferred qualifications . NA Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.