Job Description

Site Name: Bengaluru Luxor North Tower
Posted Date: Aug 24 2022
Ready to help shape the future of healthcare? GSK is a global biopharma company with a special purpose – to unite science, technology and talent to get ahead of disease together – so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns – as an organisation where people can thrive. Getting ahead means preventing disease as well as treating it, and we aim to impact the health of 2.5 billion people around the world in the next 10 years. Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it’s also about making GSK a place where people can thrive. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves – feeling welcome, valued and included. Where they can keep growing and look after their wellbeing. So, if you share our ambition, join us at this exciting moment in our journey to get Ahead Together. Job Purpose:- This hands-on technical role provides the operational expertise to ensure optimize the availability, performance and overall management of our SAP systems Main accountability: analyse and leads the resolution of the most complex Solution manager and CPS technical issues while providing expert SAP BASIS technical support and direction to multiple teams, and stakeholders management. Key Responsibilities :-

• Lead and supervise the SAP Solution manager and SAP CPS
• Hands-on technical SAP BASIS support execution
• Responsible for the technical support of the of SAP applications
• MS Azure Cloud operational support for SAP and third-party products
• Responsible for SAP Systems Availability,capacity and Performance
• Acting as technical expert geographically spread on project assignment and during major incident or escalation
• Partner with strategic partners and CW’s executing SAP technical basis activities, project and business as usual
• Manage/influence matrix organizations
• Responsible for the Technical SAP Architecture design and optimization within their area of expertise
• Lead and participate in incident and change management.
• Technical driving and resolving major incidents.
• Provide active 24x5 ERP operations support from India with extended on-call support as and when required

Minimum Level of Education Required - Graduate in related discipline or equivalent experience Area of Specialization - SAP BASIS/SAP Solution Manager Minimum Level of Job-Related Experience Required:-

• Minimum 10 years SAP Basis hands on and Technical Architecture experience required
• Proven hands-on technical SAP BASIS with on-call support
• Technical expertise in the following components: SAP Solution Manger,SAP CPS
• Strong SAP Netweaver experience
• Strong large database experience and number of instances.
• Involvement in the full project lifecycle of an SAP implementation which included delivery of a new/upgrade of SAP system experience
• Experience of hybrid operations (on-prem with cloud integrations i.e. MS Azure)
• Experience of working in a global company including being part of a globally dispersed, multi-time zone support team.
• Pharmaceutical or other regulated industry experience a plus.
• Strong communication skills

At GSK we value diversity (Gender, LGBTQ +, PwD etc.) and treat all candidates equally. We aim to create an inclusive workplace where all employees feel engaged, supportive of one another, and know their work makes an important contribution.

• LI-GSK

GSK is a global biopharma company with a special purpose – to unite science, technology and talent to get ahead of disease together – so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns – as an organisation where people can thrive. Getting ahead means preventing disease as well as treating it, and we aim to impact the health of 2.5 billion people around the world in the next 10 years.

Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it’s also about making GSK a place where people can thrive. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves – feeling welcome, valued and included. Where they can keep growing and look after their wellbeing. So, if you share our ambition, join us at this exciting moment in our journey to get Ahead Together.

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