Job Description

Minimum Required Experience : 1 year Full Time
Skills

presales
Description
We are seeking a self-motivated product consultant with an obsession to deliver WOWs to join our rapidly growing faced paced environment. As a product consultant (Presales), you will play a fundamental role in achieving our ambitious customer acquisition and revenue growth objectives. You will be our subject-matter expert helping customers understand and evaluate the SurveySparrow platform. The Product Specialist will be responsible for supporting prospects by delivering compelling solutions and articulating the benefits/value proposition of SurveySparrow. We are looking to hire a consultant who will act as a technical advisor and develop strong relationships with customers, account managers, and cross-functional teams proactively.
Responsibilities:

• 
  Collaborate with sales teams to qualify and understand prospect’s use-case using a consultative approach and ensure successful closure of the sales process with your flair and panache
• Highlight SurveySparrow’s value by preparing and delivering product capacities through

presentations, product demonstrations, POCs, and responding to RFP documents.

• Work independently with prospects/customer’s technical teams on implementing a complete solution, based on a series of business and technical reviews.
• Coordinate and create technical solution documents for existing and new product features.
• Liaising with Product Managers and cross-functional teams to provide customer feedback, feature requests to develop future strategies to refine and enhance the product.
• Transfer technical and product knowledge to new hires and peers.
• Stay up-to-date on relevant market trends and competitor landscapes.

Requirement:

• 1-4 years as a technical product consultant or equivalent experience in a customer facing role with a SaaS company.
• Be a storyteller, who's comfortable presenting a company and product to anyone in any setting.
• A self-learner who can pick up skills with minimum support and have a curiosity about learning new concepts.
• Flexibility in working in different shifts/regions including the night shift is mandatory.
• High proficiency in English with excellent written and oral skills is a must.