As a member of the team you will leverage your proficient knowledge of one or more processes to participate in meeting service levels key measurement targets of the team and delivers a high quality and cost-effective service. Is proactive in ensuring the delivery of a customer focused service to client. As a Senior Process Associate you will be expected to: \xe2\x80\xa2 Have good knowledge of the process policies and desk top procedures within their engagement \xe2\x80\xa2 Have good knowledge of the Client business area they support \xe2\x80\xa2 Displays a developing understanding of Capgemini the way we do business the technologies involved and operational processes & procedures we recommend based on our assets like DGEM \xe2\x80\xa2 Identify simple ideas that add value to day-to-day operations or tasks and makes improvements to process within own area of remit \xe2\x80\xa2 Have excellent command of the functionalities of the technology used for the delivery of services in the specific client context \xe2\x80\xa2 Have general knowledge of CG Yes 18:00 English English
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