Job Description

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About Technip Energies

With approximately 15,000 employees, Technip Energies is one of the largest engineering and technology companies globally, with leadership positions in LNG, hydrogen and ethylene as well as growing market positions in sustainable chemistry and CO2 management.

Global Business Services India

At Technip Energies, we are continually looking for ways to become more efficient, and ways to improve our quality, customer focus and cost competitiveness. The Global Business Services (GBS) organization is key to executing this strategy, by standardizing our processes and centralizing our services.

Our Vision: A customer-focused, cost-efficient, innovative, and high performing organization that drives functional excellence.

GBS provide streamlined and consistent services to our internal customers in the domain of Finance and Accounting, Human Resources, Business Functional Support, Procurement and Legal. Our services fit our global organization and allow us to focus on business strategy and priorities. GBS also maintains continuous improvement plans to enhance our customer-oriented service culture.

About the Job

Analyst will be responsible for 1st/2nd line support of Oracle Cloud Fusion. It is a techno/functional role which will require both functional/technical expertise to work within a controlled IT environment with a 3rd party managed service (infrastructure) partner. You will be required to engage with stakeholders across the organisation to resolve issues

Providing incident resolution on production application of Oracle Cloud Fusion application (PeopleConnect) and all interfaces to this system at second and third line functional level in a business context within one of the 3 regions (Asia Pacific, India (GBS), Europe or North America).

Main Accountabilities

T.EN are seeking a User Roles & Security Consultant to assist with the management and support of their Oracle Fusion ERP Cloud implementation. The Consultant shall participate in various activities as prioritized by the Support Manager. These will include:

Priority: * The review, design, build, documentation and test (in conjunction of the business) of a set of multiple job roles already live in the system, ensuring that they provide only the necessary functional and data access and do not contain SOD conflicts or privileges invoking unnecessary licenses.

• The design, build, documentation and test of custom support roles.
• Support the construction of the privilege matrix.
• Design and build custom roles for support and operations.
• Review existing roles list and provide expertise to either consolidate or decentralize the roles to support SOD or Controls.

Additional Requirement

Required for position:

• English: Excellent written and verbal communication
• Extensive proven experience working as an Oracle ERP/Fusion Support Analyst or Functional Consultant for Oracle ERP Applications (Fusion Cloud). The Consultant shall be able to demonstrate a strong working knowledge of privileges, functional and data security policies.
• The ideal consultant shall also have a strong business focus, understand the fundamentals of user provisioning, SOD (Segregation Of Duties) and Compliance and be able to make the translation between the business, compliance and technical teams.
• Broad Functional knowledge all Oracle ERP modules e.g., Finance, Procurement, Projects, Supply Chain & Inventory. HCM knowledge would also be an advantage.
• Solid customer service/client facing experience
• Understanding of external interfacing.
• Incident Management system
• Working in a controlled release environment using change management tools
• Experienced in creating documentation

Preferred:

• Degree
• ITIL qualification
• Advanced Oracle Fusion qualifications
• Experience is producing incident resolution documentations
• Experience working in a SOX Compliant organisation
• Sound planning, time-management & communication skills
• Ability to learn quickly, pick up new techniques & principles & implement them appropriately
• Enjoy working in a fast-paced environment where priorities can change often, therefore the ability to work in a self-directed fashion adjusting priorities as required
• Strong Customer Service ethic and presentation
• Show strong initiative, proactive and persuasive
• Flexible working hours during peak business periods

Personal Qualities

• Sound planning, time-management & communication skills
• Ability to learn quickly, pick up new techniques & principles & implement them appropriately
• Enjoy working in a fast-paced environment where priorities can change often, therefore the ability to work in a self-directed fashion adjusting priorities as required
• Strong Customer Service ethic and presentation
• Communicates clearly with customers in multicultural organisation
• Cultivates a culture of openness in information sharing and
• Show strong initiative, proactive and persuasive
• Thoroughness and accuracy when accomplishing a task
• Joint team work towards a common end, in a global multicultural team
• Consistently looks for ways of improving performance
• Demonstrates patience when confronted with a difficult circumstance

What\'s next?

Starting Date:

Once receiving your application, a recruiter performs an initial check between your skills and qualifications with our stated requirements prior to a detailed and focused review carried with the hiring manager. We expect to take up to a few weeks to perform that review. If you hear from us, it is because we want to organize interviews and meet you physically or virtually upon locations. To have an overview of the recruitment process, visit our dedicated webpage

We invite you to get to know more about our company by visiting and follow us on , for company updates.

Technip Energies