:As a Systems Engineer, you will work with the customer\'s IT staff on a regular basis. At the client\'s site , you will be responsible for resolution of moderately complex technical problems related to the installation, recommended maintenance and use and repair/workarounds for Oracle products. You should have knowledge of some Oracle products and one platform that is being supported.Career Level - IC1Responsibilities:Overview
The Customer Success Services (CSS) is a unit within the Oracle\'s Customer Service Organization that establishes long-term relationships with many of Oracle\'s customers through annuity-based service contracts and project based one-time services. CSS services team sells from a broad IT-services portfolio both in fixed price and T&M basis. CSS services are typically requested by large Oracle customers that require the utmost attention to real important applications and processes. CSS covers the majority of large scale Oracle customers.
Oracle Customer Success Services provides unmatched, tailored support that ensures organization\'s Oracle technology investments deliver the cutting-edge innovation and performance your business requires to compete, all while coexisting within your IT environment.
CSS is industry-leading expertise with the highest customer satisfaction to support organization\'s business every step of the way.
As a member of the team, you are required to follow standard practices and procedures to analyze situations/data and deliver functional and technical solutions on applications, databases, and cloud technologies. Work involves problem solving with assistance and guidance in understanding and applying relevant Oracle methodologies and practices with limited autonomy. Implement Oracle products and technology in various industries to meet customer specifications.Skills and Experience
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