Minimum qualifications:

• Bachelor's degree in Network Engineering, Computer Science, Computer Engineering, or equivalent practical experience.
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  Experience in Synchronous Digital Hierarchy (SDH) and IP technologies and network protocols (e.g., MPLS, IPv6, multicast, OSPF, BGP, IS-IS).
  
• Experience coding in Python/Go.

Preferred qualifications:

• Experience in networking (e.g., TCP/IP, routing, VPNs, VLANs, peering, load balancing, etc.). Strong understanding of network operations
  
• Experience working in a customer-facing role at an ISP, carrier, content network, or Content Delivery Network (CDN).
  
• Experience in cloud networking (e.g., VPC, Security Group, Access List, stateful/stateless firewall, etc.).
  
• Experience in network management systems or network operations.
  
• Understanding of Linux server environments, cloud computing, network design and deployment, and managing large-scale infrastructure.
  
• Understanding of Data Structures and Algorithms.
  

About the job

Google is proud to boast a network that provides service to millions of Internet users around the world. The Network Engineering team is responsible for operating that network reliably and at scale. As a member of the team, you have a direct impact on design and feature enhancements to keep our systems running smoothly. You also ensure that network operations are safe and efficient by monitoring network performance, coordinating planned maintenance, adjusting hardware components and responding to network connectivity issues. Google's complex network generates a constant stream of challenges which require you to continually be innovative with an evolving set of technologies. Keeping the network reliable ensures that our users stay connected with our suite of applications, products and services. In this role, you will help develop Google interface to the Internet. Our core work includes conceptualizing, prototyping, testing, integrating, staging, piloting, maintaining, and decommissioning the fundamental network architectures and software systems relating to the internet edge of Google global network. Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.

Responsibilities

• Provide operational support for Google Cloud Platform (GCP) customers and peers. Help customers resolve issues with network services, and assist with troubleshooting issues with connectivity and performance.
  
• Validate and test customer configurations in an interop lab environment. Write workflow automation to improve the customer experience.
  
• Lead improvements in documentation, playbooks, and training for support organizations and Networks-on-Chip.
  
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  Drive process improvements and automate turn-up and service delivery.
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  Participate in on-call rotation for escalated issues.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.