Job Description

Why this job matters

Our mobile network is critical to the success of our business and ensuring that it is well tested is a critical function enabling us to remain number 1 in the UK. This role puts you in the heart of a new and growing team, based in Bangalore, working closely with colleagues in the UK to validate changes and new product offerings as they are delivered. The transformation of our working practices to include automation in all aspects of our business is key to our ability to respond and succeed. Our customers and stakeholders rely on us to keep up with the pace of change across the mobile industry. Our business relies on us to keep up with the rate of delivery from our suppliers. Our shareholders rely on us to continually improve our ability to deliver business value quickly, effectively and accurately. This role will put you at the heart of delivering on the future strategy of our business.

Specific Job Requirements

Working closely with your colleagues across the QA team, you will be part of enabling our ambitions to continually improve our capabilities, performance and functionality. You will help to shape the approach to the execution of testing to best meet the needs of BT to always drive for a higher quality release product. This role is in the heart of the automation team, bringing speed, reliability and greater coverage to the current methods of working; you will be at the forefront of new technology coming in to our core business.

What you\'ll be doing

• Coordinates a diverse team and creates the initial test schedule to deliver all aspects of testing to time, budget and quality targets, holding accountability for producing outlines of solutions and defining depth of testing required.
• Plans and oversees full lifecycle integration testing to support complex projects.
• Monitors day to day activities to ensure all objectives are achieved, reviewing reports and statistics to unblock any issues.
• Provides technical expertise within their area and shares knowledge with team to scope and deliver testing requirements.
• Interacts with customers and senior internal stakeholders including project and programme managers to gather insight and feedback to inform testing requirements and approach.

Capabilities required for the job

• Improvement focus - You coach and empower teams to anticipate and analyse obstacles in work processes. You support them to develop solutions and implement ways to improve processes and make things more efficient.
• Technology excellence - You build and apply insight about emerging technology to develop and deliver new digital solutions. You break complex information down into understandable language.
• Issue management - You conduct a deep review of data and issues to quickly reveal the root cause. You recommend short and long-term solutions to complex problems and follow through to make sure we solve them.
• Testing and quality assurance - You source information and monitor the performance and quality of processes, infrastructure, products and services.
• Be agile - You identify opportunities to use collaborative approaches and continuous improvement. You contribute to projects as a subject matter expert or content owner.
• Product and service knowledge - You demonstrate subject matter expertise in complex, technical infrastructure, products and services. You develop bespoke solutions to meet short, medium and long-term customer needs.

Experience you would be expected to have

• Good foundational understanding of mobile networks and the key elements of core network components; Working knowledge in one or more an advantage
• Good software engineering skills with a solid understanding of the importance of test driven development, shared code ownership, pairing, agile principles, and the management of technical debt. Python essential.
• Good foundational understanding of general network operation essential
• Committed to adopting an automation first approach to increase delivery flow and result accuracy. Experience using one or more automation tools/frameworks such as Perfecto, Headspin, Robot, Selenium or equivalents highly desirable. Software and/or script development experience highly desirable
• Experience using GIT and Nexus essential - including a good understanding of how we can treat all artefacts as code (config, infrastructure, etc.)
• Able to build great relationships both inside and outside the teams, leveraging those relationships to ensure the smooth flow of the right information
• Able to make decisions in ambiguous situations using incomplete information or differing opinions
• Understanding of different communication and working styles, and how to adapt own style to that of others. Experience working with teams located in different geographical regions desirable.
• Has broad knowledge of industry tools and practices including agile methodologies and DevOps engineering approaches
• Able to debug, diagnose and arrive at RCA\'s, deriving information from designs and/or experimentation in order to assist in the triage and resolution of test defects desirable
• Experience using tools such as ELK, Confluence, Jira and Splunk an advantage
• Good understanding of cloud configuration and deployment with experience working with Openstack and kubernetes highly desirable.

Our leadership standards

Looking in:
Leading inclusively
I inspire and build trust through self-awareness, honesty and integrity.
Owning outcomes
I take the right decisions that benefit the broader organisation.

Looking out:
Delivering for the customer
I execute brilliantly on clear priorities that add value to our customers and the wider business.
Commercially savvy
I demonstrate strong commercial focus, bringing an external perspective to decision-making.

Looking to the future:
Growth mindset
I experiment and identify opportunities for growth for both myself and the organisation.
Building for the future
I build diverse future-ready teams where all individuals can be at their best.

About us

BT is part of BT Group, along with EE, Openreach, and Plusnet.

Millions of people rely on us every day to help them live their lives, power their businesses, and keep their public services running. We connect friends to family, clients to colleagues, people to possibilities. We keep the wheels of business spinning, and the emergency services responding.

We value diversity and celebrate difference. As Philip Jansen, our CEO, says \'We embed diversity and inclusion into everything that we do. It\'s fundamental to our purpose: we connect for good.\'

We all stick to the same values: Personal, Simple, and Brilliant. From day one, you\'ll get stuck in to tough challenges, pitch in with ideas, make things happen. But you won\'t be alone: we\'ll be there with help and support, learning and development.

This is your chance to make a real difference to the world: to be part of the digital transformation of countless lives and businesses. Grab it.

BT