Job Description

As a member of the ShipBob Team, you will benefit from an environment where everything is achievable. We aim to be a place where you can:

• Write Your Career Story. Because we are solving some of the most difficult problems in global commerce, you have the opportunity to write the story that will make your career.
• Experience Global Impact and Global Connection. At ShipBob we benefit from diverse cultures and perspectives in service of the global community.
• Grow With An Ownership Mindset. We believe that great innovation comes from great transparency. We are more resilient and more creative when we have an inclusive and transparent culture where everyone knows our strengths and opportunities.

Title: Network and Capacity Planning Manager
Role Description: We are looking to bring on a Network & Capacity Planning Manager to manage and build out our network and capacity planning function at ShipBob. With a growing global network of 35 fulfillment centers and counting, we need a detail oriented person to ensure we always have sufficient capacity to service new and existing merchants. You will work to understand current and projected capacity, help with new site locations, and load balance orders across our network amongst other initiatives. As we grow you will be responsible for hiring, training and managing a team of analysts to support our capacity and network planning initiatives. What you'll do:

• Work with process managers, site leaders, and regional directors to meticulously track current network capacity.
• Calculate and explain network capacity needs, working with ShipBob Fulfillment Network (SFN) senior leadership to choose new site locations, determine required order output by site, and decide on needed size of each site.
• Create and keep up to date CAD models of all of our facilities.
• Design new site templates that optimize flow while accounting for client and product mix, the number of dock doors, ceiling height, etc.
• Work on any racking expansion projects within our facilities to ensure locations in our system always reflects the reality on the ground.
• Ensure new sites do not remain vacant for an extended period to create a positive experience for our fulfillment partners. Determine clients to move to newly launched sites, working with finance, merchant success, and SFN teams.
• Collaborate with implementation managers to ensure the layout of each new site aligns with network needs.
• Work with the sales operations team to create a robust process for understanding the storage needs on new clients and incorporating this into our capacity planning.
• Be the primary point of contact for large sales prospects to ensure we are sending the locations with adequate capacity for their current and future needs.
• Be responsible to build out capacity modeling for all new SFN sites.
• Create part of the team to support strategic expansion in the SFN network.
• Additional duties and responsibilities as necessary.

What you'll bring to the table:

• 5+ years of experience in fulfillment capacity planning.
• Comfort with running analytical simulations and reconciling data across multiple systems.
• Experience using a CAD software of your choice.
• Excellent communication skills and a collaborative approach with internal and external stakeholders.
• Knowledge of SQL, Excel, and Python is strongly preferred.
• Established track record of taking ownership and producing results.

Perks & Benefits:

• Medical & Accidental Insurance
• 401K Match
• Competitive Salary & Equity
• All Purpose Leave
• Work From Home Stipend
• Referral Bonus Program
• Fun Culture >>> Check us out on Instagram (@lifeatshipbob)

Reports to Manager, Supply Chain
We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence; therefore, we encourage people from all backgrounds to apply to our positions. About You: At ShipBob, we're looking to bring on board people who embody our core values:

• Be Mission-Driven. We want team members that are passionate about helping entrepreneurs improve their business, and bring that passion every day.
• Be Humble. We have ambitious goals, and our team members understand that success or failure depends on us working together and leaving egos at the door.
• Be Resilient. Logistics is a complicated business. So is software. We value team members that never give up and keep iterating until a problem is solved.
• Be a Creative Problem Solver. As a startup, we value smart, innovative solutions to complex problems. We fall in love with the problem, not our "favorite" solution.
• Be Safety Minded. It's not just talk; it's the way you work.

About Us: ShipBob is a cloud-based logistics platform that partners with over 7,000+ e-commerce businesses to help make their entrepreneurial dreams a reality. We offer a full suite of fulfillment solutions for our merchants, including the ability to improve their transit times, shipping costs and deliver best in class experience to their customers. With an almost 100% accuracy rate in fulfilling orders and orders shipped on time, our merchants can count on us to deliver excellent service. As one of the fastest growing tech companies in Chicago with over $330M+ raised from blue-chip investors like Menlo Ventures, Bain Capital Ventures, Hyde Park Venture Partners and SoftBank Vision Fund 2, our goal is to continue to be the #1 best fulfillment technology in the industry. ShipBob provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.