Job Description

Manage end-to-end client visits as allocated for the India region Coordinate with team members from various functions such as facilities, delivery, sales, content marketers, hospitality vendors etc Nurture and maintain relationships with hospitality vendors (hotels, airports, event agencies, etc) and catering partners across India Responsible for upkeep and maintenance of our existing and upcoming client executive briefing centers Assist in new build of EBC facilities, which will include working with procurement teams, business and external architects thru the lifecycle of such a project This role also needs someone who has a good understanding of business content and must possess excellent interpersonal and communication skills Creating or running demos at the EBC Studio Skills/Criteria Required: Minimum of 6-8 years of relevant marketing experience with demonstrated ability to independently drive marketing programs Minimum of 2 years of hospitality experience in customer-facing IT services and/or hotel/aviation/hospitality industry Bachelor s Degree in marketing, hospitality, or similar field of study (Masters will be a plus) Ability to work some US hours when required for calls Should be extremely proficient with MS Excel, PowerPoint, SharePoint and Word Ability to visualize and ideate and creatively manage both in-person and virtual client visits with fresh ideas to drive better client experiences Detail oriented person with strong project management skills who can drive process efficiency Preferred skills and experience: Guest services experience in hospitality management, IT services industry, events or aviation industry Ability to work with business leaders and subject matter experts to execute client visit program programs that drive pipeline and support business growth Experience in content creation Experience in Martech and CRM systems (SFDC, Domo and others) for reporting and tracking purposes Experience in budget management

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