Job Description

Job Family Descriptor

create medium longterm optimal cost effective scalable network capacity plans and provide innovative solutions for managing capacity requirements Identify future backbone network requirements to meet requirements for all line of businesses and recommend onnet upgrade capex offnet opex leasing models Discuss business forecasts and requirements monitor capacity utilization and plan and manage upgradation and augmentation of network capacity Develop the longterm access strategy to identify the possible expansion markets access channels potential partners Establish contact with partners discuss requirement assess partner capaibility and negotiate pricing and SLAs Identify onboard access suppliers partners for lastmile connectivity and manage external supplier relationships Lead and monitor all offnet access order deliveries through various available suppliers to ensure timely and appropriate delivery Assess the feasibility of solution offered to customer in collaboration with Sales and PreSales teams Support the bid management team by providing input for own area Conduct site visits for identification evaluation assessment of field conditions in order to evaluate feasibility of installation project and specified design or business generation parameters Plan and coordinate site preparation for readiness related to ramp up of resources and infrastructure Conduct installation in case of standard and intermediate projects or monitor installation by vendor for complex projects Design the route network for relevant projects perform options analysis and plan the roll out of networks Ensure enhancement of existing network architecture and components as well as development of new network architecture and components by understanding needs evaluating impact solution designing overseeing testing Analyze traffic flows and trends route planning network optimization routing solutions and forecast of traffic Perform integration with existing systems and conduct service validation prior to hand over to Service Operations team Responsible for all aspects of engineering activities to provide differentiated network services and solutions These may also include product evaluation solution designing and testing and roll out plan for existing and new services including design of tools needed for operation of these new services and systems Identify key engineering initiatives based on customer requirements network requirements new applications and services and assesses the technicalinfrastructure feasibility with the products team Discuss requirements with Product groups in conjunction with Sales teams for complex requirements and provide inputs around feasibility of solution and solution alternatives Provide Level 4 support designrelated issues to Operations teams for resolution of escalated and chronic issues systems engineering for frontend processors multiplexes LANWAN communications network nodes switches and various transmission systems Responsible for planning designing and developing solutions and service products riding on network or across multiple network layers such as CDN Enterprise Ethernet IP Wireless Mobile Broadband etc Develop and design all network systems including storage load balancers servers and routersswitches Responsible for defining product archicture researching designing planning developing and evaluating new advanced networkproduct technologies and its components for productsservices Translate customer deisgn requirements into functional and technical requirements to work with technologysoftware teams to develop use cases PoCs and final product roll outs Conduct data trend analysis design and implementation of improvement initiatives for business processessystems provide Level 4 support designrelated issues to Operations teams for resolution of escalated and chronic issues

Broad outline of the Role

Providing technical support to RAN & Field Engineers for all on the day activities, 2G/3G/4G/5G integrations various upgrades (capacity upgrades; U9, L18, L21, L26 Tech Adds) 4G recommissioning & Support for Field Revisit under the INC resolution & surveys. Ensuring quality of completed activities is meeting expected standards calls performance checks (various counters in Cell Performance Monitor or Query Result Configuring RETs & TMAs).
Communication and synchronization between Back-office & Field Force assist troubleshooting of installation problems
Support to Field Force for External Alarms & Acceptance Test, RETs setup, tests & calibration
Need to Perform Configuration/Performance & fault management
Daily Call test information delivery & Remote call test support to Field Force
Commissioning file & ret report delivery to Field Force for HOP information
Interference analysis validation for full site solution
Trigger & escalation operational/configuration/performance issues that might require support from other functional teams (Tx/Core provisioning) via INC Remedy Management & resolution
Audit on installation issues (identifying PIM issues, RTWP & External Interference, Support for Cross Feeder investigation)
Follow up of all INC tickets opened and supporting partners in the resolution
Providing support to RAN Engineers on any kind of script related issues, fixing configuration faults, Troubleshooting of Tx issues, and providing support on escalations to relevant teams
Take the necessary preventive & corrective measures to ensure agreed service availability after planned works. Perform second level troubleshooting processes, ensuring high quality and short service restoring time for RAN elements
Providing resource management support Implementing process and technology improvements to increase operational and organizational efficiencyPerforming remote configuration expansions as well as new site integrations on 2G, 3G , 4G & 5G Huawei/Ericson sites
Performing site parameter modifications
Generating nodeB scripts for IP migrations using CME
Defining external alarms for new integrations, alarm checks and troubleshooting
Unlocking sites for final integration. Verifying test call results, checking life traffic on site
Checking major KPI`s (CSSR, DCR, call attempts, cell availability, HO-drops, etc) while troubleshooting faults raised by customers
Performing remote configuration expansions as well as new site integrations on 2G, 3G, 4G & 5G for Huawei & Ericsson sites
Verifying functionality of transmission to site and troubleshooting if required. Transmission verifying and testing on BSC/RNC/nodeB/enodeB end via M2000 & Ericsson OSS as well as parameters checks on transmission nodes via Tellabs NMS and NSN Netviewer.
Experience in Unison ,ENM, U2020 and Cramer planning tool
Minimum of 4-7 years relevant experience in Telecommunications Engineering with experience in a managerial/supervisor Knowledge
Graduation in Telecommunications/ Electronics
Proficient in MS Office Suite
English language (spoken and written)

Purpose - Broad objective of the role

Operating Network - Key External

Operating Network - Key Internal

Size and Scope of Role - Financial

Size and Scope of Role - No. of direct reports

Size and Scope of Role - Total team size

Size and Scope of Role - Other size parameters

Minimum qualification & experience

Other knowledge/skills

Key Responsibilities

Technical Competencies

Knowledge / Skills