Job Description

ROLE SUMMARY
The Digital Manufacturing Team is responsible for the delivery of Pfizer's Core Digital Manufacturing Operations Management (MoM) capabilities at every level of the Pfizer Global Supply (PGS) Plant Network (ISA 95 Levels 0-4). These solutions are critical to Manufacturing & Lab Execution, Manufacturing Process Intelligence and Production Optimization that aim to improve product quality, increase asset utilization/uptime, automate manual workflows, and streamline plant floor operations. The Digital Manufacturing vision is to "Simplify processes and experiences to drive PGS outcomes".
The Manufacturing 4.0 Team supports all of Pfizer's Core Manufacturing & Engineering Solutions, while enabling a secure, seamless flow of contextualized data from the device & control levels, all the way to the top of the Enterprise. Our goal is to create persona driven, connected experiences across our shop floors to predict and optimize operations, while providing real-time insights to operators. Come join us to create Pfizer's Factory of the Future!

The Senior Manager, Solution Engineering plays a key role in defining and communicating technical/architectural vision for an Agile Release Train to ensure that the solution design and development are fit for its purpose. This is a highly collaborative role requires close integration with Development, Site Automation, Architecture, Cross-Functional, Global Automation and Product teams. This colleague is self-motivated, able to take challenges and explores multiple solutions. You will be part of an exciting team that delivers best in industry solutions across Manufacturing.

ROLE RESPONSIBILITIES

• The Senior Manager, Solution Engineering colleague's responsibilities include but are not limited to:
• Partner with stakeholders to identify appropriate technical and development resources needed, to develop schedules, and to manage project priorities including setting targets for milestones to ensure that deadlines are met.
• Assess the Product risks and roadblocks to balance the business requirements vs technical constraints to achieve Business goals.
• Ensure the entire technology stack is designed and built for speed and scalability
• Lead major upgrades, evergreening, and release initiatives.
• Own the overall Software development life cycle of the solutions and manage complex projects.
• Work with product managers to create short and long term strategic roadmaps for Solution Engineering, leveraging best in class technology solutions.
• Coordinate with vendors and suppliers as required.
• Provide technical GxP process support, while ensuring all solutions are complaint from an Audit and Change Management perspective.
• Work with Development leads and Developers to develop the technical design and approach for new product development.
• Implement and manage the best practices for software development and documentation, assure designs meet requirements.
• Manage Solution Engineering team meetings.

BASIC QUALIFICATIONS

• Education: Bachelor's Degree
• Minimum 7 years of experience working with Digital solutions
• Leading Global Development and Support teams
• Experience working with cross-functional teams composed of both technical and non-technical members
• Experience with SAFe Agile Software Delivery
• Experience in managing Digital L4 support queues and adhering to defined SLAs (Service Level Agreements)
• Excellent written and verbal communication skills with experience communicating technical concepts to non-technical audiences
• Experience in all stages of system and application lifecycle from value analysis, business case development, solution deployment through value realization and system retirement
• Problem solving within fast-paced and constantly changing environments
• Ability to work across multiple concurrent activities and in ambiguous situations while successfully adapting to changing priorities as required
• A thorough understanding of system GMP requirements and demonstrable knowledge of computer system design and maintenance lifecycle in GMP environments.

PREFERRED QUALIFICATIONS

• Experience in all lifecycle phases of managing SaaS/cloud-based solutions
• Experience with Digital solutions within in a BioPharma company

Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.
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