Job Description

About PhonePe PhonePe is India’s leading digital payments platform with over 280 million registered users. Using PhonePe, users can send and receive money, recharge mobile, DTH, data cards, pay at stores, make utility payments, buy gold, and make investments. PhonePe went live for customers in August 2016 and was the first non-banking UPI app and offered money transfer to individuals and merchants, recharges and bill payments to begin with. In 2017, PhonePe forayed into financial services with the launch of digital gold, providing users with a safe and convenient option to buy 24-karat gold securely on its platform. PhonePe has since launched Mutual Funds and Insurance products like tax-saving funds, liquid funds, international travel insurance, Corona Care, a dedicated insurance product for the COVID-19 pandemic among others. PhonePe launched its Switch platform in 2018, and today its customers can place orders on over 300 apps including Ola, Myntra, IRCTC, Goibibo, RedBus, Oyo etc. directly from within the PhonePe mobile app. PhonePe is accepted at over 18 million merchant outlets across 500 cities nationally. Culture At PhonePe, we take extra care to make sure you give your best at work, Everyday! And creating the right environment for you is just one of the things we do. We empower people and trust them to do the right thing. Here, you own your work from start to finish, right from day one. Being enthusiastic about tech is a big part of being at PhonePe. If you like building technology that impacts millions, ideating with some of the best minds in the country and executing on your dreams with purpose and speed, join us!
Roles and Responsibilities: -

• The role would offer an opportunity to work on UPI and payment initiatives with our PSPs which are the industry's leading banks. Candidate should be keen on reading industry literature and gaining a deep understanding of the UPI and payments architecture

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  Managing the bank relationships for UPI and other business engagements.

• Managing internal relationships and prioritization across teams including tech, finance, legal, compliance, category business teams. Gaining relevant context for driving conversations with cross functional teams. Plan and commit to SLAs & TATs by managing clients, resources and infrastructure

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  Understands basic structure of agreements, audits, compliance requirements and ability to negotiate and close them with banks.

-Track PSP Banks performance - business as well as technical metrics. Working towards improved success rates across our partner PSP banks

• Track implementation of UPI projects by our partner banks and help prioritize adoption from banks as per our plans

• Identify issues & lead process streamlining as & when required.

• To set up SOP for the invoicing process and actualize the same diligently.

• Own annual and quarterly planning relevant to the function.

• Make plans and execute to deliver business metrics.

• Assigns appropriate work and holds team members accountable for performance

Role Requirements:-

• 7+ years of experience working with external clients

• Ability to evaluate, streamline and set up processes for business scaling

• Manage, mentor, coach and bring in best practices to the working rhythms of early career employees.

PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles)

• Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance
• Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System
• Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program
• Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy
• Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment
• Other Benefits - Higher Education Assistance, Car Lease, Mobile & Broadband Reimbursements, Salary Advance Policy

Working at PhonePe is a rewarding experience! Great people, a work environment that thrives on creativity, the opportunity to take on roles beyond a defined job description are just some of the reasons you should work with us. Read more about PhonePe on our blog.