Job Description

Manager, UI/UX Digital- Pune, India Are you passionate about user experience and find yourself constantly wanting to make changes to websites and applications you use because you know you can do better Do you want to unleash your potential in a global Fintech company looking to move money for better Join Western Union as a Manager, UI/UX Digital. Western Union powers your pursuit. We\'re seeking a Manager, UI/UX Digital based in our Pune, India office. In this role, you will be responsible for providing leadership experience in dynamic environments, and managing operations of design teams, consultants, and agencies. Role Responsibilities Collaborate with internal teams (IT, Product, Operations, Marketing, Branding) to develop smart, creative interactive ideas and manage all types of design and customer experience projects (e.g., websites, mobile applications, experience concepts, and micro site design, etc.) Deliver creative marketing designs as appropriate in conjunction with marketing department and agency partners. Design user experiences for new and existing products (mobile, web and kiosk) Work on various levels of interaction and user experience documentation. Collaborate directly with clients and stakeholders through all stages of design. Develop hi-fidelity storyboards, wireframes, prototypes, and visual comps that effectively convey design intentions and interactions. Deliver final specifications and assets to engineering team. Manage multiple projects and contribute to product improvements . Create clickable prototypes, when necessary , develop and manage industry best practices in design while building and managing standards for design, content, digital branding etc. Conduct user and competitor research and testing. Build governance to manage UI standards for digital properties. Assess and define both the creative and technical aspects of projects, develop project statements of work, timelines, budgets and identify the appropriate resources (internally and externally) to successfully deliver. Leverage strong communication skills to communicate strategy and vision as well as effective communication and driving of detailed project schedules to manage both internal and client expectations and ensure jobs are delivered on time. Role Requirements . University Degree in relevant field of study . 10-12+ years of relevant work experience required . Ability to develop and manage corporate design and online branding standards . Experience leading client teams from business development presentations to developing digital design solutions . Previous management experience with a clear and empowering management style. Experience building teams from scratch is a bonus . Familiarity with web technologies (e.g., Flash, HTML, CSS, XML, Ajax, video compression, etc. ) . Extremely organized and detail-oriented and can manage multiple projects in a fast-paced environment . Customer focus . A strategic thinker able to contribute at a senior level in addition to strong operational and delivery skills . Strong creative and conceptual thinking: to conceive unconventional solutions in support of rapid growth . Demonstrated success leading delivery of complex global initiatives . Holistic understanding of Western Union business, products & services . Strong, motivating leader with demonstrated coaching and influencing skills . Ability to work effectively in a fast-paced & constantly evolving corporate environment . Open minded and change oriented with a willingness to take risks and lead change . University, college degree or proven equivalent experience . Experience creating wireframes, mockups and documenting interactions for UI specifications . Good understanding of current mobile and web design trends/patterns . Able to manage your own project and mentor Jr. designers on the team . Excellent presentation and communication skills (verbal and written) . Organized, dependable and rarely miss a deadline . Ability to work and brainstorm independently and collaboratively . Strong and clean design aesthetic . Passion for learning and staying on top of trends . Proficient in Sketch / Figma, InVision, Illustrator, Photoshop . Aware of HTML/CSS/JavaScript . Visual design and mobile experience is a plus We make financial services accessible to humans everywhere. Join us for what\'s next. Western Union is positioned to become the world\'s most accessible financial services company -transforming lives and communities. We\'re a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward. Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You\'ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you\'re ready to help drive the future of financial services, it\'s time for the Western Union. Learn more about our purpose and people at Benefits You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few (). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment. Your India-specific benefits include: Employees Provident Fund [EPF] Gratuity Payment Public holidays Annual Leave, Sick leave, Compensatory leave, and Maternity / Paternity leave Annual Health Checkup Hospitalization Insurance Coverage (Mediclaim) Group Life Insurance, Group Personal Accident Insurance Coverage, Business Travel Insurance Cab Facility Relocation Benefit Western Union values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solve together, and innovate. Our Hybrid Work Model categorizes each role into one of three categories. Western Union has determined the category of this role to be Hybrid. This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. The expectation is to work from the office a minimum of three days a week. We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws. #LI-MT #LI-Hybrid

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