Manager Tekline
Job Description
Responsibilities & Key Deliverables
TEKline - To ensure quick and precise solution to customer problems which Mahindra dealer has not succeeded in resolving on Mahindra automotive division products. Technical hotline provides remote technical assistance.
1 Provide remote Technical Assistance to assist dealers in complex trouble shooting of unresolved problems
2.Failure Root cause analysis and share information with upstream teams for product improvements
3. Enhance technical capabilities of dealer personnel
4 Dealership audit on technical aspects
5. Ensuring smooth new product launches from Technical support side
Preferred Industries
Automobile
Education Qualification
BE / B. Tech/Diploma - Mechanical / Automobiles
Specialisation in Mechatronics, Automobiles
General Experience
4 to 10 years
Primary Skills-Functional (Differentiating Skills)
TEKline - Strong Technical knowledge on Automobiles, Quick Response , Good electrical & electronics knowledge and strong analytical abilities
Secondary Skills-Functional (Job Family Skills)
TEKline - Data analytics, Root cause analysis, Prioritisation , Good Communication skills (written and spoken) Hand holding and capability building
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Job Detail
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Job IdJD3221170
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationJaipur, Rajasthan, India
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EducationNot mentioned
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ExperienceYear