Job Description

Job Category Customer Success GroupJob Details Job Details The Technical Consulting Manager is responsible for successfully designing and managing the successful delivery of complex Salesforce solutions for our customers. These technologies include-but are not necessarily limited to products and APIs, Apex/Visualforce, Lightning, mobile development technologies, and integration/ETL technologies. You are both a big picture thinker and in-depth problem solver, your knowledge and skills are both broad and deep. You take pride in designing systems that stand up to high volumes and won\'t fail at critical points. You have a good mix of technical and enterprise skills from a technology perspective. The solutions you design are built for the long-term and will scale with the customer\'s growth plans seamlessly. You have proven experience integrating systems via API\'s as well as a strong development background. You are able to lead and motivate a team of highly capable individuals and help them meet their targets while enabling their growth Responsibilities Collaborate with client stakeholders to define requirements, deliverables, and set and manage expectations Lead technical design sessions. Design and document technical solutions aligned with client business objectives identify gaps between client\'s current and desired end states Provide oversight and governance of Salesforce projects Follow and help define coding standards. Lead code reviews during projects to ensure quality and appropriate design patterns are followed Manage the technical delivery of custom development, integrations, and data migration elements of a Salesforce implementation Ability to understand a project and debug issues From time-to-time, participate in activities such as technical landscape discovery , Proof-Of-Concept (POC) development with prospects Liaise with Salesforce product teams to support client implementations Expert level understanding of the Salesforce product suite, including Sales, Service, Community, Marketing, and Commerce Clouds Understanding of systems architecture Understanding of key design patterns and large data volume limitations and best practices Understanding of data sharing and visibility considerations and how these play into platform architecture Familiarity with platform authentication patterns (SAML, SSO, OAuth) Knowledge of data integration tools and experience integrating Salesforce with different business systems (ETL, CPQ, marketing automation, reporting, etc.) Strong understanding of environment management, release management, code versioning best practices, and deployment methodologies Strong background in design/development of large web-based systems, or complete software product lifecycle exposure Lead a technical team and own customer and team engagement Travels to client sites for projects, estimated 50-75% Maintain a target billable utilisation aligned to the role 9-15 years CRM experience with a minimum of 6 years on the Salesforce platform Maintain billable utilisation targets for your team Technical enablement of team members on the latest Salesforce products and processes Working with global teams for delivery across geographies. We will need you to be flexible with your work hours Active Salesforce certifications or ability to achieve relevant certifications upon hire Accommodations If you require assistance due to a disability applying for open positions please submit a request via this .Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits. . and are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.. and do not accept unsolicited headhunter and agency resumes.. and will not pay any third-party agency or company that does not have a signed agreement with. or . Salesforce welcomes all.

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