Job Description

Company Overview

Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential.

Our seasoned professionals deliver services based on Milestone's best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 2,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed around the globe.

Job Overview

Milestone Technologies is seeking a progressive Manager, Talent Acquisition -- Staffing to join the Global Talent Acquisition Leadership team. The Technical Recruiting Manager must be a subject matter expert in technical sourcing tactics and recruitment service delivery, to include an advance understanding of skillsets and functions within an IT organization - infrastructure, engineering, architecture, development, infosec, analysts, system, and database administration. The Technical Recruiting Manager must be able to assess specialized capabilities and have in-depth knowledge of various technical skillsets.

The ideal candidate will have experience with designing, implementing, and continuously assessing strategic sourcing processes to attract, evaluate, and onboard qualified technical candidates and for maintaining talent pipelines, effectively determining, and implementing the Milestone employment brand. Collaborating with pre-approved vendors, if required, to connect candidates with company opportunities and successfully leverage recruiting tools with a strong emphasis on social media. The ideal candidate will be an inspirational manager with high emotional intelligence who can build and develop recruitment teams through managing, coaching, and mentoring; engage and motivate others and encourage team member to take on new challenges and exceed expectations.

The successful candidate will lead a team of onshore and offshore technical recruiters responsible for sourcing niche talent for a variety of IT roles.

The successful candidate will build effective working relationships with company leadership teams at all levels, including senior executive leaders, and business partners to assess hiring needs and build analytics as needed to support hiring practices.

How You Will Make An Impact

• Develop and execute a full cycle recruiting strategy for top technical talent working closely with senior leadership sales and hiring managers to attract, and select, and hire the highest caliber talent with a focus on delivering an exemplary candidate experience
• Build, lead and inspire a high performing technical recruiting function
• Lead a team of onshore and offshore technical recruiters in integrating innovative and best practices to adequately develop and communicate the company brand and incorporate social recruiting strategies that may include expanding vendor/tool options and utilizing new methods to connect with potential candidates
• Develop technical recruiters by providing training in advanced sourcing techniques to aid in finding niche talent
• Create tech assessments to measure candidate proficiency
• Propose the design, execution, and maintenance of a best-in-class executive onboarding program
• Build out data and analytics to measure the return on investment (ROI) of talent acquisition programs, including metrics on source of hire, time to hire/time to fill, measurement of candidate experience, quality of hiring and ensuring a diverse pipeline of talent as well as branding
• Conduct ongoing research to identify job boards, posting sites, educational institutions, non-profit organizations, and other relevant associations to further drive Milestone's talent brand
• Leverage social networking and other cutting-edge recruiting technologies and tools to connect with a broad and diverse talent network

What You Will Need To Succeed

• Bachelor's degree from an accredited college or university required with focus on human resources, organizational development, business administration, or related field is required
• A minimum of 12 years of technical recruiting experience in a technology staffing agency environment
• Advanced understanding of technical sourcing techniques
• Advanced understanding of technical skillsets and functions within an IT organization to include but not limited to infrastructure, engineering, architecture, development, infosec, analysts, system, and database administrators
• Ability and skills to personally lead a team in various locations including remote employees
• Blend of agency and in-house experience preferred
• Critical eye for detail, results and metrics driven
• Must be proficient in Microsoft Office Suite and have had in-depth experience with ATS system tools with a strong preference for iCIMS and Taleo
• Familiarity with labour laws, equal opportunity hiring processes and diversity and inclusion on a global basis is strongly preferred

Our Commitment to Diversity & Inclusion

At Milestone we strive to create a workplace that reflects the communities we serve and work with, where we all feel empowered to bring our full, authentic selves to work. We know creating a diverse and inclusive culture that champions equity and belonging is not only the right thing to do for our employees but is also critical to our continued success.

Milestone Technologies provides equal employment opportunity for all applicants and employees. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law, or local ordinance. Milestone also makes reasonable accommodations for disabled applicants and employees.

We welcome the unique background, culture, experiences, knowledge, innovation, self-expression and perspectives you can bring to our global community. Our recruitment team is looking forward to meeting you.

This position may be assigned to a client that requires all individuals on-site to have the COVID-19 vaccination. The individual must be fully vaccinated before starting work at such a client site.

*Job description is subject to change.