Job Description

Description & RequirementsAbout the role:As a Manager, Product QA, you will join a Product Engineering team of bright, talented developers and designers working hard to create phenomenal user experiences for our customers. You will be very familiar with agile development processes.This is a great opportunity for you to gain domain expertise in software that supports and delivers growth to the Manufacturing, Distribution, Retail, or Service industries. Your possible projects include developing and enhancing functionality, web-enabling products, or extending our mobile and SaaS / Cloud offerings, AI features etc.Does this sound like you? Good, keep reading!What you will do:

• Work as part of cross functional, passionate agile project teams to ensure quality is driven into the heart of the development process from requirements definition through to delivery.
• Identifies hotspots of the product, develop & drives expert quality assurance strategizes testing accordingly across product area.
• Provide mentorship and coaching to other QA developers for the foundation for building test cases, the execution of manual test cases and test automation.
• Actively participate in requirements review and provides recommendations (SME). Functions as SME for multiple modules
• Building and maintaining application agnostic Test Automation Framework on UI/API and maintaining its superior class of Quality.
• Acts as subject matter expert (SME) in manual/automation processes, performance testing and other non-functional testing.
• Establish computer testing, simulation, and evaluation procedures; identify and resolve test automated framework problems and focus on reducing regression time (Manual and Automation).
• Seek to always enhance operational efficiency by Identifying areas for process improvement within the QA team and implement best practices.
• This position also provides feedback on the products being tested and works closely with development to resolve product quality issues, identifies, and corrects areas of improvement within QA.
• Communicate all the information related to QA with the stakeholders and leadership team.

What you will need to succeed:

• 10 plus years of relevant experience in maintaining product quality through manual and automation testing, building/designing automation framework & testing tools with good product exposure, hands-on knowledge on DevOps and Cloud Engineering (Azure/AWS) to handle QA test infrastructure and CI/CD pipelines.
• Extensive knowledge of testing concepts, test process, test design skills and testing techniques.
• Ability to analyze detailed design specifications, provide feedback, and perform the work required from the design.
• Analyzes requirements and clarify scope and breadth of work tasks with business analysts and product managers.
• Automation tool hands on experience with WebDriverIO or other relevant tools.
• API testing and automation knowledge (PostMan or relevant tools)
• Reviews scripts and performs an adequate level of testing to ensure quality standards are attained.
• Learns and employs knowledge of the business segment targeted by the software application.
• Work closely with the Product Owner to flesh out Acceptance Criteria and develop tests around them.
• Develop automated test scripts as defined in Design Specifications and maintain good functional coverage.
• Strong technical and logical skills are required.
• Working knowledge on ERP domain
• 7+ Yrs of hands-on experience in Automation testing with good product experience
• Manual and automated testing skills on Mobile and other devices
• Having good experience in Automation testing, scripting (OOPS knowledge), TypeScript, writing SQL queries
• Strong in Troubleshooting, deployment and debugging with good programming skills
• DevOps and Cloud Engineering knowledge for CI/CD
• Hands-on knowledge of AI tools will be an added advantage.
• Thought leader and change agent.

The Product TeamThe Product team at Epicor supports a rapidly evolving group of products with innovative approaches to design and integrative technology, driving the business to be a leader of cloud-based SaaS. With offices across the United States and internationally, we provide over 21,000 customers and more than two million daily users with the essential tools that help them do what they need to do to support how the world makes, moves, and sells.About EpicorAt Epicor we know that success comes from working together. Everyone has a role to play, and it\'s the essential partnerships across our company that are crucial to our customers\' success and our growth as a business.We\'re truly a team. Working in close partnership, we bring wide-ranging talents together in powerful collaborations. We think innovatively, share our knowledge generously, and constantly learn from our colleagues. We\'re proud of the success we achieve every day, but we never stop challenging ourselves and encouraging each other. Together, we go further and imagine an even brighter future.Whatever your career journey, we\'ll help you find the right path. Through our training courses, mentorship, and continuous support, you\'ll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we\'re the essential partners for the world\'s most essential businesses-the hardworking companies who make, move, and sell the things the world needs.Equal Opportunities and Accommodations StatementEpicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you-that\'s who we\'re interested in. If you have interest in this or any role- but your experience doesn\'t match every qualification of the job description, that\'s okay- consider applying regardless.We are an equal-opportunity employer.#LI-SB1 #HYBRID

Epicor