Job Description

Company Description At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can\'t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you. With more than 7,400+ customers, we serve approximately 80% of the Fortune 500, and we\'re proud to be one of FORTUNE\'s 100 Best Companies to Work For and World\'s Most Admired Companies 2022. Learn more on and about their experiences working at ServiceNow. Unsure if you meet all the qualifications of a job description but are deeply excited about the role We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates. About Digital Technology We\'re not yesterday\'s IT department, we\'re Digital Technology. The world around us keeps changing and so do we. We\'re redefining what it means to be IT with a mindset centered on transformation, experience, AI-driven automation, innovation, and growth. We\'re all about delivering delightful, secure customer and employee experiences that accelerate ServiceNow\'s journey to become the defining enterprise software company of the 21st century. And we love co-creating, using, and highlighting our own products to do it. Ultimately, we strive to make the world work better for our employees and customers when you work in ServiceNow Digital Technology, you work for them. The Manager of Security Governance and Risk Management provides leadership and is responsible for enhancing a formal governance structure to support the ServiceNow cybersecurity mission. The candidate will work closely with all existing security, compliance, and privacy teams across the company, ensuring alignment, focus, and continual improvements in identifying and reducing cyber risk. What you will do in this role: Ensure company-wide strategic alignment of cybersecurity with CISO and company objectives Establish and ensure a mature and evolving program for managing, mitigating, and communicating security risks Provide insights for the Security Governance and Risk Management program Drive clarity on the three lines of defense for security governance, including clear roles and responsibilities with hand-offs defined for associated teams. Provide governance, accountability framework, and oversight for security risk issues, with meaningful KPIs and targets Support infrastructure initiatives to monitor and enforce security controls company-wide Collaborate with key risk programs like Enterprise Risk Management and Internal Audit to identify and reduce risk across the company Monitor adherence to policy requirements and report on risks, control gaps, and overall program health Ensure clear governance on security initiatives and optimization of security investments Qualifications Qualifications : Experience in cloud environments at scale Management experience facilitating governance and risk management programs at a large complex tech company or big 4 consulting firm Minimum 7 years of experience in IT with 3 years in broad IT role implementing complex control, risk, compliance, and governance programs as well as experience conducting Security focused audits Certifications in security, audit, risk management, and project management are highly desirable Extensive experience with national and international compliance requirements/standards such as SOX, ITGC, SOC 1&2, PCI, HIPAA Bachelor\'s degree required in Information Technology, Computer Science, or business-related discipline Knowledge of Governance, Risk and Compliance (GRC) tools and methodologies. Knowledge of ServiceNow GRC/IRM is a plus Additional criteria: Assertive and able to influence across all levels Strategic acumen and problem-solving skills with the ability to turn findings into executable plans Track record of identifying the need for and driving beneficial change practices continuous improvement Demonstrated ability to build trust and strong cross-functional relationships across an organization to achieve common goals Excellent verbal and written communication skills with the ability to have critical conversations Strong business acumen and demonstrated sound business judgement Ability to effectively prioritize workload For positions in San Diego, we offer a base pay of $102,780 to $179,820, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located, and is subject to change based on work location. Additional Information ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law. At ServiceNow, we lead with flexibility and trust in our distributed world of work. to learn about our work personas: flexible, remote and required-in-office. If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at for assistance. For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government. Please Note: Fraudulent job postings/job scams are increasingly common. to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the . From Fortune. 2022 Fortune Media IP Limited All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, ServiceNow.

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