Job Description

Job Summary . Manager - Debt Management Services - COE Job Purpose "This position is open with Bajaj finance limited" Job Duties & Key Responsibilities . Duties and Responsibilities - . Responsible for seeking and collating nominations received fo

Job Summary . Manager - Debt Management Services - COE Job Purpose 'This position is open with Bajaj finance limited' Job Duties & Key Responsibilities . Duties and Responsibilities - . Responsible for seeking and collating nominations received for training and examination with 100% accuracy . Batch creation in Digital journey as per logics defined and enrolment of agents on LMS platform within timelines . Tracking daily attendance report assessment scores analysing and publishing daily report to business . Ensuring all agents have completed digital training by tracking their journey and enrolling in virtual training based on assessment scores . Preparing dashboards as per business requirements . Identify any aberrations related to MIS and incorporate changes if required . Responsible for all exam related operational activities . Duties and Responsibilities - -Responsible for trainer allocation as per training calendar - Tracking of day wise trainer wise training summary - Maitain the trainer wise training hours & calculate the payout - Manage day wise/session wise trainer allotement - Stake holder management - Payout management . Duties and Responsibilities - - Check trainer requirement in coming months - Conduct Certification process for new trainers - Manage stakeholders - Submission of monthly trainer observations - Monthly Pay-out calculation and process - Conducting trainings - Conduct monthly trainer calibrations . Duties and Responsibilities - - Manage Partner LMS platform - Create users on platform basis training schedule - Upload digital content on platform Create learning journeys as per requirement - Enrolment of agents in specific workflows - Daily tracking & maintaining the consumption tracking - Validate reports on regular basis - Create awareness & run program for agents - Manage & maintain the rewards points for consumption - Conduct the monthly health check for LMS platform Required Qualifications and Experience . . Proficient in MS Office and Learning Management Systems (LMS) . Excellent communication skills . Ability to build rapport with stakeholders - Experience in L&D - 3 to 4 years - Excellent communication skills - Proficient in MS excel - Ability to built reapport with Trainers - LMS platform handling 3-4 years - Proficient in MS office - Built repport with stakeholders - Excellent communication skills - Data Management