Job Description

Hogarth is the Global Content Experience Company. Part of WPP, Hogarth partners with one in every two of the world\'s top 100 brands including Coca-Cola, Ford, Rolex, Nestl\xc3\xa9, Mondelez and Dyson. With a breadth of experience across an extensive range of sectors, Hogarth offers the unrivaled ability to deliver relevant, engaging, and measurable content across all channels and media - both established and emerging.

The number of channels at our fingertips; the need for speed; and the drive for mass personalisation, all mean that brands need different solutions.

Our global team of over 6,000 craft and technology experts brings together creative, production and innovation to help clients navigate this exciting and ever-changing world of today\'s content experience.

A Hybrid working model

Now offices are fully open we have embraced a hybrid working model, which allows our employees to split their time between the office and other locations, something we hope will provide everyone much more flexibility to their working week. The expectation is that working life at Hogarth will involve working from the office for about 50% of the time for most people. Please speak to the Talent Acquisition team to find out more information.

Manager of Content Mangement:

The Content Management organization at Hogarth is responsible for publishing creative assets, experiences, and critical digital content to our client websites and other platforms across the globe. The Head of Content manages a team that works closely with senior leadership, the Content Management organization, and external teams to ensure all client interactive deliverables are completed accurately and on time. This includes ownership of the content management and publishing operations in support of our client\'s product launches and other digital marketing programs, including setting up and managing page structure and content in a CMS (content management system).

Core responsibilities include leadership of the work of the Content Management organization, managing team resources and performance, day-to-day content management tasks, cross-functional collaboration across the Marcom organization, leading projects or initiatives from the content management perspective, and maintaining full knowledge of an ever-changing set of tools and processes.

(Note: This is a role focused on top-quality content production and publishing, with strong experience in managing a team, resource allocation, scheduling, and optimizing processes and productivity. It is not a content creation, design, or marketing job.)

Key responsibilities:

• Own day-to-day content management operations and tasks in support of product launches, other marketing initiatives, and regular page maintenance
• Ensure the quality of deliverables to client
• Collaborate cross-functionally and proactively with internal and external teams, with high attention to communication standards
• Work with developer teams to plan page structures and agree upon project approaches
• Lead multiple projects with the support of the team
• Manage an organization of Content Managers, Senior Content Managers, Technical Program Managers, and Content Production Writers across multiple projects, taking responsibility for meeting deadlines, driving quality and accuracy, estimating project resourcing, and overall performance of the team
• Plan and recruit top-notch resources, ensuring skills are tuned to assigned content areas; mentor and grow team leaders to do the same for their teams.
• Actively balance the work of multiple projects, assignments, and launches in a fast-paced, ever-evolving work environment
• Build strong partnerships and increase satisfaction with our client by providing support, intelligent recommendations, and operational efficiencies.
• Work within the content management org to improve documentation and training
• Maintain complete understanding of the complexities of CMS and other internal tools
• Troubleshoot system issues as a part of the first line of defense
• Contribute to the evolution of internal platforms and processes by providing feedback on toolsets, UI, best practices, and workflow optimization

Requirements:

• 10+ years experience leading and working on web content production teams
• 7+ years team, people, resource, and budget management experience
• Exceptional experience managing people, including managers and organizations of about 40 people
• Experience with localization and managing content for a global audience, using a CMS
• Deep knowledge of how content management and other related system processes work
• Experience working with a git client application (Tower, SourceTree, etc.) a plus
• Knowledge of HTML, XML, JSON, and enterprise CMS
• Record of troubleshooting and diagnosing CMS issues, and communicating those issues to both technical and non-technical personnel
• Demonstrated success in business process improvement and re-engineering
• Demonstrated experience in assessing and optimizing team resources and time commitments, with an eye to increasing productivity and reducing costs
• Proven ability to manage ambiguity effectively
• Experience creating/managing internal tools a plus
• Excellent communication and leadership skills, and a demonstrated ability to work with others in an unpredictable environment while maintaining team spirit and motivation
• Flexible personality and schedule to deal with rapidly-changing, time-constrained launch schedules
• High degree of ownership and accountability
• Excellent communication, collaboration, and diplomacy skills
• Must be a self starter and have a positive, energetic approach
• Ability to balance multiple projects or assignments
• Highly detail-oriented, organized, and patient

#LI-KV1

Diversity & Inclusion

Hogarth is an equal-opportunity employer. That means we believe in creating a truly inclusive culture that values diversity, equity and inclusion for everyone through our ideas, our people, how we behave and how we conduct ourselves. We strive to recruit people from diverse backgrounds and support them to achieve long-term success. This not only makes Hogarth a better company and place to work, but an environment where everyone can give their point of view, experience connection, enjoy opportunity and feel a sense of belonging.

We welcome applications from everyone, regardless of race, ethnicity, religion or belief, gender, gender identity, age, national origin, marital status, military veteran status, genetic information, sexual orientation, or physical or mental disability. As part of our commitment to making our hiring processes as equitable as possible, we are currently rolling out a policy which ensures that hiring managers review CVs only after they have been processed through an automated anonymisation system. This aims to ensure that all candidates are considered for interview based solely on their experience and what they can bring to the role. The solution, provided by MeVitae, scans and redacts CVs to reduce potential reviewer bias.

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