Job Description

About UsIndieFolio is a curated marketplace of top-notch creative talent wherein we enable marketing, product, and creative teams to work with freelance talent and scale creative operations, on-demand. Our mission is to challenge traditional employment by offering independent professionals a new way to work. We are supported by some leading angels in India, who come from diverse backgrounds like design, marketing, finance, and law. We have crossed INR 5 crores in transactions executed on IndieFolio. We are at a 500%+ annual growth rate and scaling our team and operations in sync and looking to work with independent, responsible, and accountable individuals.Why is this role important for IndieFolioThe Account Manager is the primary point of contact for customers, talent, and internal stakeholders on active briefs & projects. You will be responsible for effective management and completion of projects, handling anything from basic updates to product logs to complex billing/project queries.Responsibilities :- Work closely with multiple clients on understanding their requirements and finding the best possible candidate for them inside our talent network.- Act as the main point of contact for a portfolio of clients and develop a strategy to establish mutually beneficial, long-term relationships that position Indiefolio as a trusted creative partner while increasing revenue.- Collaborate with our sales, talent operations, finance, and legal teams to efficiently fulfill client needs.- Act as a resource and subject matter expert by maintaining a working knowledge of all service offerings on the platform.- Act with a sense of urgency in resolving client and talent issues and have the judgment to include the proper people or teams to resolve any issues.- Provide regular input and feedback to improve and automate internal processes, products, and tools.- Have the opportunity to work on special projects and initiatives.Requirements :- Minimum 3 years of experience working in account management for the advertising/marketing/consulting industry. Knowledge of creative project management is a plus.- Ability to develop solid, customer-centric relationships.- Must be able to operate independently and effectively handle time and resources; must be able to balance competing interests. You must be comfortable balancing dozens of clients and talent and don\'t get your wires crossed.- Must be a strong communicator and be very comfortable using different types of communication (voice, video, email, chat) daily.- Cooperative and encourages a culture of continual change.Why Work with Us- Shape the future of work. The \'9 to 6" traditional way of working is not the only option out there. Come join us as we create new avenues of collaboration between companies and individuals in the talent economy.- We are India\'s largest homegrown network of creative professionals. Everything you do has a direct impact on the creative industry in India.- We are in the very, very early days of our growth cycle. We have found our solution-market fit. Come join a fast-paced organization on its path to grow a 100X in the next 3 years.- We love working with people who have a high sense of ownership, agency, and communication. We strive to maintain maximum transparency and ensure our expectations are relayed very clearly to you from the onset. If you enjoy taking on challenges head-on with maximum flexibility, we will be great partners.- We are a remote-first organization that believes in the jobs-to-be-done framework. Set your own working hours, as long as you deliver on your promises. (ref:updazz.com)

updazz .com