Job Description

Overall Role Purpose

• To deliver best in class Transmission Technical Support for Core and Customer links on multi-vendor transmission networks across Global Foot Print. This role will carry out Core Network \\ Customer Circuit Configuration, Testing & Migrations on SDH/SONET/DWDM/OTN network environment, scheduling, booking Planned outages and carrying out of network & customer change activities, network upgrades & re-routes and requires numerous coordination with multiple internal and external teams.
• They will work on the following platforms: Ciena 4200, 5200, 6500, Ciena CD/CI, 5410, Core Stream, Infinera, DNX11/Envision, Nortel, Turin (CN3600).
• Inventory platform - Cramer, Clarify, Remedy and Mori.

Key Requirements

• Good knowledge on Provisioning in SDH/SONET/DWDM/OTN Transport Network
• Should have previous experience in NOC/Provisioning & Testing experience
• Coordination with Other Licensed Operators for Planned Outages / Migrations
• Basic knowledge on IP data network
• Experience in NMS/EMS applications
• Experience in OSS & TMN Environment
• Experience in Database applications like Remedy, Clarity & Crammer etc
• Experience in SONET environment is a definite plus
• Should have excellent communication skills in English - Verbal & Oral
• Coordination with Planning and Field Support teams for the delivery of SDH/SONET/DWDM/OTN Core bandwidths
• Ability to work unsupervised, be a team player under pressure and should be delivering best in class service in line with the organization standards
• Consultation and support to wider teams to support their activities where necessary
• Able to adapt quickly to new systems, technologies and processes
• Working knowledge of Any Foreign Language (French/Spanish/German/Japanese etc) is a definite plus.

Qualifications

B.E / B.Tech in Electronics and Communications or Equivalent qualification with 8+ years\' experience in Telecommunications or large enterprise systems support environment and Team handling experience.

Tata Communications