Management Trainee Elite Relationship Manager Branch Banking Branch Banking
Year Kolkata, West Bengal, India
Job Description
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Elite Relationship Manager \xe2\x80\x93 Household
KRAs: \xef\x82\xb7
Develops new and expands existing High Net worth Customer relationships for liabilities (SA driven) and commercial assets \xef\x82\xb7
Sources new bank customers through external individual efforts and acquisition channel \xef\x82\xb7
Ensures high levels of customer service orientation and application of bank policy. \xef\x82\xb7
Cross-sells bank products to existing set of branch customers, which are mapped \xef\x82\xb7
Informs customers of new products or product enhancements further to expand the banking relationship. \xef\x82\xb7
Plans and conducts special sales initiatives and events for prospective and existing clients. \xef\x82\xb7
Coordinates with other group companies to provide seamless access to other products. \xef\x82\xb7
Maintains complete relationship record for assigned customer accounts. \xef\x82\xb7
Tracks customer complaints/queries and turnaround times for customer satisfaction
Desired Candidate Profile: \xef\x82\xb7
Developing and maintaining banking relationships with a select group of high net worth customers through individualized customer service. \xef\x82\xb7 Very good understanding of Commercial Assets like CC, OD, TL, Export Finance \xef\x82\xb7 Understanding of Mutual Funds and Insurance is an added advantage \xef\x82\xb7
Graduate 4 - 6 years of experience \xef\x82\xb7
Post Graduate - 2 -4 years of experience \xef\x82\xb7
Customer orientation \xef\x82\xb7
High energy levels with a motive to succeed
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Job Detail
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Job IdJD3253148
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationKolkata, West Bengal, India
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EducationNot mentioned
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ExperienceYear