Job Description

Position Type : Full time

Type Of Hire : Experienced (relevant combo of work and education)

Education Desired : Associate's Degree

Travel Percentage : 0%

Mainframe Support Analyst

Are you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

About the team

It's an amazing opportunity to join a Talented team of innovative and committed folks doing interesting work at the world's largest global provider dedicated to

financial technology solutions!

What you will be doing:

• Involving in Production Support
• Handles inquiries and resolves issues.
• Assists in daily coordination of various assigned projects.
• Handles Impact Analysis, and Operational Readiness procedures
• Code and support Mainframe tools and services for automate processes.
• Performs day-to-day production support activities such as web server recycles, troubleshooting issues, etc.
• Determines gaps in procedures/processes and come up with suggestions/recommendation for improvement.
• Assist with Server Network related issues or configurations.
• Develops technical designs that will meet system objectives and minimize the impact on operations
• Performs other related duties as assigned from time to time.

What you bring:

• 3 to 10 years' experience in Mainframe technologies.
• Good analytical skills in Mainframe related issues and abends.
• Good in COBOL, VSAM, JCL, DB2
• Good to have experience in CICS, IMS DB/DC, CTRL+M
• Associate needs to Support Loyalty Mainframe application Need 24/7 - Rotational Shift (L2, L3)
• Ability to collaborate with others and solve complex problem
• Outstanding verbal and written communication skills to technical and non-technical audiences of various levels in the organization, e.g., executive, management, individual contributors
• Excellent analytical, decision-making, problem-solving, team, and time management skills
• Delivery-oriented team player who takes responsibility for the team's success and strives to continually learn and improve
• Ability to interface with all levels of employees and effectively interact with various functional areas and facilities
• Knowledge of Cards, Financial and Banking services industry
• Ability to establish and maintain effective working relationships with employees, management, and client.

Bonus if you have

• Good in FTP, Linux, Shell Scripting.
• Experience in messaging such as File transmissions using NDM, SFTP.
• Experience with Splunk.

What we offer you

• An exciting opportunity be a part of World's Leading FinTech Product MNC
• To be a part of vibrant team and to build up a career on core banking/payments domain
• A broad range of professional education and personal development possibilities - FIS is your final career step!
• A broad range of professional education and personal development opportunities
• Time to support charities and give back in your community

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the .

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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