Loan Servicing Senior Team Member

Year    Bengaluru, Karnataka, India
JPMorgan Chase Bank, N.A.
542 Current Jobs Openings
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Job Description

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Job Responsibilities
  • Ensure all SLA\'s (Quantity & Quality) are met and any exceptions are immediately escalated for resolution
  • Process with high levels of accuracy to ensure transactions do not lead to Financial losses or Risk events
  • Ensuring all controls and JP Morgan requirements are adhered to at all times and any risk items escalated immediately
  • Comply with audit and compliance regulations for internal and external audits
  • Maintain high levels of engagement with the Lenders, Credit executives/Underwriters, Client service executives and Bankers
  • Ensure timely escalation to Senior management, as appropriate, Maintain 100% client satisfaction that is received through i Survey scores
  • Follows up on deficient documentation with relevant stakeholders, Be an SME in the process and understand the upstream and downstream process
Required Qualifications, Skills and Capabilities

  • Bachelor\'s degree in Commerce/Accounting preferred, 1 - 2 years of work experience, preferably in Banking/Mortgage/Financial Analysis and Loan Operations, You should be open to work in night shifts, Strong verbal & written communication to effectively communicate with various stakeholders and across levels
  • Manage the complex requests with minimum supervision and independently make the decisions related to the process, Preferable knowledge on aspects of Financial Statements, MIS reporting, Credit Agreement and other loan documents, ACBS/VLS/LIQ servicing system knowledge preferred, Demonstrate the attributes of flexibility and accountability
  • Excellent interpersonal skills to work effectively in team environment, Attention to detail and problem solving skills, Client relationship and time management, MS Office skills
  • Strong problem solving skills to undertake analysis, resolve issues/problems related to the process, Risk & control mindset and Experience in driving small projects
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world\'s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants\' and employees\' religious practices and beliefs, as well as any mental health or physical disability needs.

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Job Detail

  • Job Id
    JD3053949
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Bengaluru, Karnataka, India
  • Education
    Not mentioned
  • Experience
    Year
 
 
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