Job Description

GENERAL SUMMARY: Create engaging learning activities and compelling course content that enhances retention and transfer. Your priorities are building and sustaining positive relationships with internal customers and ensuring the successful development of the course curriculum for Global Learning Services.

Roles and Responsibilities:

Review and understand at a basic level the subject matter through the materials provided.

Gather content from Subject Matter Experts using interview protocols.

Analyze training needs and propose the directions that learning solution should take.

Design and develop end-to-end learning solutions - including high level and detailed level designs - that address the business' needs and priorities.

Develop course agendas, decides how best to deliver the course, and design exercises, simulations and KPI factors in blended learning mode

Review deliverables for completeness, compliance with standards, and consistency with the detailed design prior to sending to manager and stakeholders for review.

Collaborate with peers and Subject Matter Experts (SMEs) via professional communication channels to build relationships

Update existing traditional content in collaboration with trainers and subject matter experts

Test content across a range of browsers and devices to detect issues and to quickly fix them

Develop learning solutions (e-Learning, Workshops, Courses, learning programs).

Support and apply the training solutions development process (Alpha, Beta, Pilot, Go Live).

Create learning technology solutions using authoring tools.

Create new learning content in collaboration with trainers and subject matter experts

Be a learning "guru", someone who always comes up with cutting edge learning solutions

Assist with/ participate in course test activities such as cycle testing using test scripts or instructions; properly document problems for issue resolution

Required Skills and Competencies:

Candidates must have a deep and proven understanding of learning & development processes and the ability to managing large, complex projects.

Experience working cross-functionally with Subject Matter Experts (SMEs), multiple teams in a product cantered environment at higher level.

Awareness of latest L&D theories, frameworks, models and evaluation protocols that align with the needs of the digital learner. And Deeply familiar with SCORM, ADDIE model, Blooms Taxonomy, etc.

Demonstrated analytical skills to draw insights from data.

Experience with web-based course management tools (such as Success Factors, Blackboard, Course Plus or other LMS) and online conferencing software such as MS Teams, WebEx.

Experience in working with e-Learning content developer team and collaborating efficiently towards developing high quality e-Learning content

Proficient in the use of Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), Adobe Captivate and familiar to audio and visual editing tools like Premiere, Camtasia, Other industry standard learning authoring tools (Adobe Articulate)

MINIMUM QUALIFICATIONS:

Education: Preferably, a degree or Master's in education, Behavioural Science, or Mass Communications domains.

Minimum Experience for Consideration: 5 to 6+ years working experience with creating learning content for application/product training and 3 years' in instructional design.