Job Description

Company: Mercer

Description:

Career Delivery Group

Survey Operations (Career) is is seeking candidates for the following position based in the Noida office

Lead Specialist

What can you expect?

The purpose of this role is to work independently, on routine work for markets. The key accountabilities of this role will be to perform quantitative and qualitative analysis on client products and internal projects, ensuring high quality and on-time delivery.

What is in it for you?

• Medical insurance, personal accident insurance, group term life insurance from the day you join us
• Holidays (As Per Location)
• Shared Transport (Provided the address falls in service zone)

We will count on you for:

• Data / Survey Analysis:

• Analyse client data for accuracy and completeness
• Clearly define hypothesis from data and find inferences
• Identify and analyse trends in client data and suggest solutions
• Communicates with consultants regarding participation and data validation
• Updates data collection and report materials
• Proficiently uses Excel and Word in the course of analytical tasks
• Assumes ownership in tasks and ensures on-time completion
• Participates in the delivery of multiple projects per year
• Contributes to process documentation and software tools review as required
• Contributes as a team member in all projects and assumes team tasks as necessary
• Participate and lead internal Projects to improve talent, quality, service delivery and internal efficiency/effectiveness
• Lead knowledge sessions to mentor new members of the team. Support the leader in executing short and long term plans for the development of the team.

• Project management

• Monitor survey project plans
• Coordinate tasks with other project stakeholders
• Communicate project status to internal/external groups
• Collaborate in discussions to solve moderate issues (e.g., field or result errors) advising of potential risk
• Provide input to resource allocation
• Identify appropriate tools to use for specific work product recommendations

What you need to have:

• Mnimum 5 years\xe2\x80\x99 experience
• Experience in statistical analysis and decision making or related field preferred

• Should be able to draw meaningful insights from the data
• Project management skills
• Strong communications skills (verbal and written)
• Proficient with Microsoft Office Suite; Advance knowledge of Microsoft Excel
• Problem solving skills
• Having LEAN mindset and exposure to JIRA tool (good to have but not mandatory)

Education:

• Graduate (any stream)

What makes you stand out?

• Excellent Communication Skills both written & verbal
• Knowledge of Total Rewards/compensation and benefit benchmarking survey concepts preferred
• Executive presence that conveys composure and confidence in all situations
• Strong analytical, research and problem-solving skills, attention to details

Disclaimer

• Please note that the relocation assistance shall not be provided for the said position

• Candidates who wish to apply for inter-location positions are required to check with the Transport Help Desk (THD) to confirm if their place of residence is within the served transport service zone

• Mention your employee id and official email address in the resume

MERCER Mercer believes in building brighter futures by redefining the world of work, reshaping retirement and investment outcomes, and unlocking real health and well-being. Mercer\xe2\x80\x99s approximately 25,000 employees are based in 43 countries and the firm operates in over 130 countries. Mercer is a business of Marsh McLennan (NYSE: MMC), the world\xe2\x80\x99s leading professional services firm in the areas of risk, strategy and people, with 85,000 colleagues and annual revenue of over $20 billion. Through its market-leading businesses including Marsh, Guy Carpenter and Oliver Wyman, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment. For more information, visit mercer.com. Follow Mercer on LinkedIn and Twitter.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people regardless of their sex/gender, marital or parental status, ethnic origin, nationality, age, background, disability, sexual orientation, caste, gender identity or any other characteristic protected by applicable law.

Marsh McLennan