Job Description

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Location: Gcorp, Thane
Key Responsibilities: * Digital Strategy & Roadmap

• Define and implement the digital transformation strategy for distribution channels.
• Identify opportunities for automation, self-service, and digital enablement for agents, partners, and customers.
• Platform Development & Integration

• Lead the design and deployment of digital platforms (Agent App, Partner Portal, POS tools).
• Interface with Channel Partners for integration of systems and smooth launch.
• Automate sales manual processes to reduce turnaround time
• Enable real-time dashboards for sales performance, productivity, and compliance.
• Use analytics to identify trends, improve conversion rates, and enhance customer experience.
• Stakeholder Management

• Collaborate with Business, Channel Partners, IT, Operations, Compliance, and Sales teams to ensure smooth execution.
• Manage vendor relationships for technology solutions.
• Change Management

• Drive cultural shift towards digital adoption within the distribution network.
• Conduct workshops and communication campaigns to promote digital tools.

Key Skills & Competencies:

• Strong understanding of health insurance distribution models.
• Expertise in digital platforms, CRM systems, and automation tools.
• Knowledge of regulatory requirements in insurance.
• Project management and stakeholder engagement skills.
• Analytical mindset with ability to interpret data for decision-making.

Qualifications:

• Graduate/Postgraduate in Business Administration, Technology, or related field.
• 8-12 years of experience in sales transformation, digital initiatives, or distribution enablement in insurance or BFSI.

Skills Required