L&d Manager
Year Ahmedabad, Gujarat, India
Job Description
Designation L&D Manager
Job Location Ahmedabad
No of opening 1
Shift Timing -
- 2:30 PM - 12:00 AM (Monday - Friday)
- Identifying training needs and delivering a variety of training programs - scaling from process to product, across various levels and programs in accordance with legislation and current industry standards.
- He will prepare or develop the training workbooks, Courses,, storyboards, presentations, activity list etc. within the time-frame.
- Encourage Employees for Training - Accordingly Designing / Developing a programme of Training.
- Tracking Employees Progress
- The Manager Training will develop and maintain training content and assessments by working closely with Subject matter experts.
- NHT (New Hire Trainings)
- Refresher Training
- TL (Team Leader) Process Training (TLPT)
- TTT (Training the Trainer Programs)
- Process Knowledge Dip Check + Assessments Designing and Invigilation
- Implementation of Training KPI
- Timely Basis Implementation of Training
Experience :
- Minimum 5 years in KPO - BPO industry
- CA or CA Inter will be prefer
- Only International BPO / KPO experience will be considered
- Willing to work in US - UK Shifts
- Outstanding Presentation Skills
- Ability to Lead Full Training Cycle
- Excellent Team Player
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Job Detail
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Job IdJD2924140
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationAhmedabad, Gujarat, India
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EducationNot mentioned
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ExperienceYear