Laptop Engineer

Year    Noida, Uttar Pradesh, India
Cybix Technical Services
5 Current Jobs Openings
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Job Description

  • End to end handling and closure of incidents
  • Receive call from central despatch team with details of device and problem description
  • Contact customer, schedule visit and ascertain requirement of spares, if any
  • Coordinate with Logistics team and get required spares
  • Attend to the incident and resolve it to the satisfaction of the customer
  • Take customer sign-off on call report after resolution of incident
  • Return faulty spares to Logistics team
  • Normal preventive maintenance activities are also required to be carried out on visits to customer location
  • Ensure all required equipment is in place at customer location
  • Visit the site, complete installation and take customer sign-off
Required Skills: o Desktop/ Laptop/ Workstation/ AIO/ printers, hardware problem diagnosis, replacement of parts like HDD, Power Supply, Graphics card, Audio card, Touchpad, RAM, Motherboard, etc.o Candidate should be able to isolate the problem from symptoms provided by user and differentiate between OS related/ Software issues and Hardware issueso Device installation, testing, cleaning and troubleshootingo Knowledge of HP/ Lenovo/ Dell/Acer laptops/Desktops etc, BIOS Configuration, usage of special tools to open laptopso Knowledge of installation of Windows, installing device drivers, updating BIOS firmwareo Installation, repairing or rebuild of Windows server/Linux operating systemsJob Type: Full-timeSalary: Up to ?300,000.00 per yearSchedule:
  • Day shift
Ability to commute/relocate:
  • Noida, Uttar Pradesh, Noida - 201301, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Required)
Education:
  • Diploma (Preferred)
Experience:
  • total work: 2 years (Preferred)
  • Configuring devices: 2 years (Preferred)
  • Installation of Windows: 2 years (Preferred)

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Job Detail

  • Job Id
    JD2863055
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Noida, Uttar Pradesh, India
  • Education
    Not mentioned
  • Experience
    Year
 
 
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