Job Description

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• ZS is a professional services firm that works side by side with companies to help develop and deliver products that drive customer value and company results. From R&D to portfolio strategy, customer insights, marketing and sales strategy, operations and technology, we leverage our deep industry expertise and leading-edge analytics to create solutions that work in the real world. Our most valuable asset is our people—a fact that’s reflected in our values-driven organization in which new perspectives are integral and new ideas are celebrated. ZSers are passionately committed to helping companies and their customers thrive in industries ranging from healthcare and life sciences, to high-tech, financial services, travel and transportation, and beyond.

ZS’s India Capability & Expertise Center (CEC) houses more than 60% of ZS people across three offices in New Delhi, Pune and Bengaluru. Our teams work with colleagues across North America, Europe and East Asia to create and deliver real world solutions to the clients who drive our business. The CEC maintains standards of analytical, operational and technological excellence across our capability groups. Together, our collective knowledge enables each ZS team to deliver superior results to our clients.

: We seek Knowledge Management Consultant to join our New Delhi, India office in our Headquarters group. The person in this role will develop and maintain knowledge for the firm, and will have an opportunity to partner and collaborate with thought leaders, project teams and practice areas across ZS. This role is designed for individuals who can act as a change agent by participating in the development and implementation of organization-wide knowledge management strategy and coordinating and communicating implementation of this strategy. They have responsibility for supporting thought leaders, project teams and practice areas by collating, organizing, and disseminating external and collective knowledge of the firm to help our project teams and client service.

Responsibilities

• Ability to understand project requirements and assist building suitable solutions, through in depth understanding of therapy areas/ disease areas with regards to etiopathology, treatment algorithms, stakeholders involved in treatment and details of treatment modalities
• Thorough understanding of pharmacology and epidemiology in order to interpret, summarize and draw inferences from published clinical and research data and provide direction to project teams
• Knowledge of healthcare/ pharma sector would be preferable
• Participate across areas of systematic review development , including full methodology, data collection, analysis and reporting
• Remain current in research techniques and available resources relevant to providing high quality library and research services
• Ability to communicate effectively with client and internal project teams, senior stakeholders, understand their KM challenges, develop and maintain tactical and strategic plan of action, and report them on periodic basis
• Using knowledge management concepts, processes and policies to facilitate the process of knowledge capture using KM databases and tools
• Creating training documents/manuals, SOPs, coaching and mentoring project team mates and junior members

Qualifications

We seek energetic and dynamic individuals with demonstrated track record in research and knowledge management. KM Associate Consultants/Consultants will support multiple ZS practice areas and project teams, and will need to be comfortable with a fairly expansive breadth of focus.

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  6+ of relevant experience (e.g., clinical practice, business/market research, consulting, medico- marketing, pharma-covigilance, medical writing, project management, hospital administration
• Master’s degree is a necessary pre-requisite
• Candidates with advanced qualifications (MD) and/or greater experience can be considered for KM Consultant / Associate Consultant
• Strong computer and MS Office skills
• Ability to work in a fast-paced and often unstructured environment

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ZS is a global consulting firm. Fluency in English is required; additional fluency in at least one European or Asian language is desirable.
Candidates must possess or be able to obtain work authorization for their intended country of employment. An on-line application, including a full set of transcripts (official or unofficial), is required to be considered.
ZS offers a competitive compensation package with salary and bonus incentives, plus an attractive benefits package. ZS is an equal opportunity employer and is committed to providing equal employment and advancement opportunities without regard to any class protected by applicable law.
ZS is committed to providing and maintaining a safe workplace. Must have received or be willing to receive the COVID-19 vaccination by date of hire to be considered. Proof of vaccination will be required. Religious/Medical Exemptions can be requested on a limited basis upon hire.
NO AGENCY CALLS, PLEASE.