Job Description

: . Key resposnbility to maintain and grow business relationship with customer. . Provide ongoing support to the customer in regards to all technical issues and ensure high quality customer service (follow-up of orders, customer visits, cost/revenue analysis in cooperation with the project controlling, prepare and conduct the customer presentations). . Responsible to ensure GMS for the Account is maintained as per targets. . Serve as a liaison between the customer and the M+H departments, process the customer complaints and initiate improvements (e.g. initiation of new product concepts in the R&D department) . Responsbile for Quote preparation ,Prepare the price/cost analysis . Responsible for operational sales planning and future forecast . Prepare and conduct the price negotiations for the new projects . Support the customer projects from a technical as well as commercial perspective from the initial phase until delivery in regards to budget, deadlines etc. . Prepare and conduct the negotiations regarding product modifications and prices during the production phase within given limits . Act as a team member in the sales and customer projects Key Performance Indicators/Key Result Areas . Business Acquisition . EBIT/PR/GMS improvement . Customer satisfaction Internal & External Working Relationships . Internal: Product Marketing, R&D/Engineering, Program Management/Team Logistics, Quality . External: dedicated customers Job Requirements (Qualifications, Skills, Experience, Competencies) . BE with MBA . At least 10 years of relevant sales handling Commercial Vehicle OEM TML / VECV /ALL /Daimler account . Experience in sale in the automotive industry with good exposure to Commercial Vehicle OEM . Customer orientation, organization and coordination skills, self-initiative and ability to work under pressure

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