Key Account Manager Internet/online
Job Description
What you\'ll do:
- Launching products and services for new clients
- Resolve clients\' complaints in an effective, respectful & patient manner
- Develop and maintain strategic long-term trusting relationships with high-volume clients to accomplish organic growth
- Research key customer wants and needs, and suggest solutions to address them
- Ensure timely launch and delivery of employee financial wellness benefits
- Serve as the contact point for key clients and internal teams
- Gather, report, and communicate clients\' feedback on service, technology, and product delivery
- Measure, track and analyse key account metrics
- Create reports for upper management
- Keep abreast with industry, market trends and best practices
What we\'re looking for
- 5+ years\' work experience in event management & on-ground product launch
- Experience in managing a large portfolio of clients, vendors & agencies.
- Excellent knowledge of management methods & techniques
- Proficiency in English - written & verbal
- Skilled in networking & building relationships
- Ability to think strategically & lead, prioritize & meet critical deadlines
- Comfortable with being on the road, the job will require extensive traveling, about 40-50% of the time
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Job Detail
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Job IdJD3171640
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationBangalore, Karnataka, India
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EducationNot mentioned
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ExperienceYear