Job Description

JOB TITLE: UI India Assistant Key Account Manager – eCommerce
JOB LOCATION: Mumbai, India
RELOCATION TERMS: Local terms
UNILEVER INTERNATIONAL IS…
Unilever International (UI) is an alternative but complimentary route to market, servicing white space opportunities not exploited by local operating countries. This is amongst Unilever’s fastest growing global business unit with 8 hubs (Singapore, US, UK, Korea, India, Dubai, France and the Philippines) with a diverse range of products, with expertise in utilizing 3rd party distributors and consolidators to reach consumers in over 75 countries.
We treat the business as our own. We introduce Unilever’s brands into geographies like Korea, Pacific Islands, Mongolia, and spearhead launches of iconic household brands like Dove, Lifebuoy, Sunlight, Fair & Lovely, TRESemme into big markets like U.S, China, Western Europe and SEAA.
As Unilever’s growth engine, we establish global businesses in key channels such as Health & Beauty, Discounters, E-Commerce and alternate channels such as travel retail, marketing to institutional partners like the United Nations, and seeding Unilever brands to overseas diaspora who crave for a taste of their familiar home brands.
PURPOSE OF THE JOB…
You will build premium international brands across eCommerce channel in one of Unilever’s top priority markets – India, where we have a strong pipeline of current & future brands (Unilever owned and acquired). These include iconic brands like Brut, St. Ives, Cif, TRESemme, Dove, Horlicks, Bru, et. al.
You will leverage e-commerce channel, digital and shopper marketing to build brands rapidly, partner with global and regional product development teams to analyze the e-com performance across global markets and lead cross-functional UI teams to land innovations in market fast with impact.
You will have end to end responsibility and accountability for the respective e-commerce accounts’ business in India.
KEY RESPONSIBILITIES:

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  Sustainable Customer Growth – The KAM / AKAM is responsible for top-line growth for the eCommerce accounts by activating the levers of portfolio, efficient fulfilment, financial hygiene, and customer experience
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  Execution Rigor– The KAM / AKAM will need to build processes to drive efficiency in execution on the platform in terms of online availability, pricing and media assets
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  Negotiations and Operations – The KAM / AKAM must have the ability to negotiate both strategically and tactically in an agile fast paced channel
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  Working with collaborative teams – The role requires working closely with trade partners, Demand Planning, Marketing, Business Finance and Capability Teams to achieve joint ambitions for sustainable customer top-line and bottom-line
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  Customer Relationship -As the face of the organization, the KAM / AKAM must demonstrate exceptional interpersonal skills to build long lasting strategic relationships with the customer
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  Unlocking Capabilities – As a data rich, future fit channel, the KAM / AKAM is always expected to demonstrate the curiosity and drive to build capabilities to solve business problems

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  Overall years of experience should be at least 2-5 years of work experience in e-commerce in FMCG. Sales/Marketing experience will be an added advantage
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  MBA/Master’s degree is preferred
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  Technical aptitude and agility to learn web-based tools
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  Looking for talent with - owners mindset, passion and agility