Junior It Administrator

Year Noida, Uttar Pradesh, India

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Core Responsibilities:

Serves as the first point of contact for customers seeking technical assistance over the phone or on the ticketing system.
Timely response and resolution of assigned ticket requests \xe2\x80\x93 both onsite and remote technical support.
Perform first level troubleshooting of PC, OS, and basic Office application issues.
Ensure unresolved issues and\\or requests are endorsed properly to the next level of IT support.
Basic user setup \xe2\x80\x93 creation and termination of AD User Accounts, email, AD Group Membership, etc.
Configuration of new IT equipment.
Maintain IT-related documentation and\\or procedures.
Asset identification, tagging and tracking.
Coordinate order logistics with Purchasing team, order reconciliation of IT Tech assets, detailed asset record creation, and asset distribution across all ClearSource sites.
Lifecycle asset tracking.
Equipment repairs and tracking, product returns, loaned asset allocation, and returns.
Verify adherence to local technology disposal legislation in addition to ClearSource policies across all sites.
Manage asset inventory for capital expenditures, operations spare assets, and consumable peripherals across all ClearSource sites.
Maintain secure and organized storage areas.
Conduct physical cycle counts and keep asset records updated and current across the assigned ClearSource site.
Live the ClearSource Core Values (Customer First, Personal Accountability, Humble Courage, Hungry, Happy and Healthy).

JOB LOCATION - Noida, Uttar Pradesh Job Types: Full-time, Regular / Permanent, Fresher Salary: 925,000.00 - 930,000.00 per month Schedule:

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+91 8439040466

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