Job Description

The Role

We are looking for an experienced and enthusiastic DevOps Engineer to join our amazing Information & Digital Services and Operations (IDSO) team who provides an extensive global portfolio of IT services to Shell. You will be one of the DevOps team members in Workday Talent, Recruitment and Performance modules, particularly for the development and sustainment of the application landscape. You\xe2\x80\x99ll be the day-to-day service integrator in the IDSO organization, supporting Delivery Management to provide efficient and effective services, as well as ensuring that application landscapes remain compliant. Your scope of responsibilities will be wide-ranging which includes:

• Ensuring that the end-to-end landscape remains available, reliable, secure, and compliant.
• Safeguarding availability, reliability, consistency of data throughout all integrated applications in the landscape.
• Owning and coordinating support tickets, incident, and problem resolutions as a second/third line support engineer.
• Managing relationships with third party teams and vendors.

You feel accountable for ensuring all activities are executed in alignment with Shell standards and pro-actively manage and mitigate security risks. You contribute to the Agile environment by thinking out of the box and continuously wanting to structurally improve the ways of working, the technical stability of the landscape and the speed in which changes are delivered, and by continuously growing into a more and more self-organizing team with the rest of the team members. This position requires a strong self-starter who can proactively engage with team members in the virtual DevOps teams, HR Services teams, Legacy Systems, Interface, infrastructure and monitoring teams and Component Landscape Managers. You will have a proficient level of interpersonal skills, such as challenger and analytical/problem solving skills to do troubleshooting on complex data and technical issues in the landscape including Workday, integrations and legacy and integrated systems. You are skilled in the business processes covered by Workday so that you understand the impact of incidents to the employee, line manager and Shell, and to be able to translate business requirements into system solutions. You define risks and mitigations for designed solutions and manage these pro-actively. You will work with the Scrum Master of your team, the overall Chief Scrum Master, The Technical Lead, the Product Owners, HR DevOps Analysts in your team, HR Services Support teams, Testers, Test Manager, IRM, IT Architects, OLM\xe2\x80\x99s, Shell People and Interface Support team, other legacy / on premise support teams, and HR Transformation Program resources.

Translated Company Description

• Actively contributes to the safe Agile \xe2\x80\x9cOne Team \xe2\x80\x93 One Goal\xe2\x80\x9d, \xe2\x80\x9cSelf-Organizing\xe2\x80\x9d and \xe2\x80\x9cContinuous Improvement\xe2\x80\x9d environment.
• Prepare vendor releases for stakeholders and switch on functionality when approved and assigned in sprint backlog.
• Coordinate with various stakeholders, supplier, managed services cutting across the HR IT Talent & Recruitment Ecosystem.
• Monitor end to end Workday landscape and pro-actively fix trends either by configuration changes in Workday or working with other systems support teams
• Translate business requirements/user stories into solutions.
• Design E2E solutions covering legal, security, DP, S&T requirements.
• Delivery of committed complex configuration change requests in Workday through sprints.
• Design, implement & maintain automated deployment processes where possible
• Help designing end to end landscape testing and regression test cases based on technical and business process knowledge.
• Maintaining a close partnership with Workday on feature requests, upgrade planning, and product roadmap alignment.
• Strong stakeholder management, interpersonal relationship, and negotiation skills to work with multiple stakeholders across organizational and business boundaries at all levels.

Disclaimer

Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer.