Job Description

about the role .To implement assigned high impact and complex changes on the backbone network infrastructure while demonstrating highest adherence to network change management procedures Changes would also be that on Orange France network which would reuire understanding of French Language. .To provide next level technical suppot for Global customer service centers and Backbone supervision centers by resolving low to medium complex backbone network problems referred to the team in an effective and timely manner keeping in view functional KPIs .To identify Backbone network congestion issues and co-ordinate with Network planning and rollout teams to ensure timely capacity upgrades .To contribute to Network performance and customer satisfaction business objectives by providing high quality second level technical support on all backbone network platforms and services in Orange Business Services .To help generate \'Technical Incident Reports\' for major network incidents and problems about you .Excellent knowledge of communication standards and OSI/commercial protocols as follows: Network Technologies - MPLS, IP, SDN, Frame-relay,ATM, IS-IS, RIP, OSPF, BGP4,M-BGP, Segment Routing, Ti-LFA .Professioanl level of knowledge and hands on troubleshooting experience on one or more than one of the following technologies: CISCO Routers and switches ,Juniper Routers and Switches .Excellent Analytical and trouble-shooting skills .Good understanding of Telecom Service providers Networks and Services additional information education, qualifications, and certifications University degree or equivalent experience (Computer or Telecommunications or Networking experience 3-6years technical support experience in any telecom platform / environment French Language Skills : One of the projects requires good French Language communication skills and having that would be a preference and an added advantage. department Hosted Staff - Wholesale L\'ambition d\'Orange Business est de devenir l\'int grateur r seaux et num rique de r f rence en Europe, en nous appuyant sur nos forces autour des solutions de connectivit nouvelle g n ration, du cloud et de la cybers curit . Nos 30 000 femmes et hommes pr sents dans 65 pays, dont chaque voix compte, sont tous anim s par la m me d termination et le m me esprit d\' quipe, pour construire les solutions digitales d\'aujourd\'hui et de demain et cr er un impact positif pour nos clients, pour leurs salari s et pour la plan te. Nous offrons des opportunit s passionnantes gr ce des projets innovants dans la data et le digital, le cloud, l\'IA, la cybers curit , l\'IoT, ou encore le digital workspace etle big data. Venez vivre cette aventure avec nous!

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