Job Description

Job Title: Investigations Manager Location: Chennai About Barclays Barclays is a British universal bank. We are diversified by business, by different types of customers and clients, and by geography. Our businesses include consumer banking and paymen

Job Title: Investigations Manager Location: Chennai About Barclays Barclays is a British universal bank. We are diversified by business, by different types of customers and clients, and by geography. Our businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by our service company which provides technology, operations and functional services across the Group. Risk and Control Objective Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework and internal Barclays Policies and Policy Standards. Working Flexibly We're committed to providing a supportive and inclusive culture and environment for you to work in. This environment recognises and supports ways to balance your personal needs, alongside the professional needs of our business. Providing the opportunity for all our employees, globally to work flexibly empowers each of us to work in a way that suits our lives as well as enabling us to better service our customers' and clients' needs. Whether you have family commitments or you're a carer, or whether you need study time or wish to pursue personal interests, our approach to working flexibly is designed to help you balance your life. If you would like some flexibility, then please discuss this with the hiring manager. Introduction: The Investigations Manager (IM) will assist and support the development of PS&I with the successful delivery of investigations casework. The IM will support the development of the provision of investigatory services across the group. The role holder will be required to build strong working relationships with key internal and external stakeholders, business partners and industry contacts as necessary, including but not limited to law enforcement both domestic and international, law firms acting for Barclays and financial services Industry. The role holder will carry out investigations as directed into allegations of serious violations of laws, regulations or internal policy complex complaints and potential fraud matters assist in the operation of the wider CSO functions in relation to Cybercrime/eCrime Investigation conduct assist develop and operate the Cybercrime/eCrime investigations methodology in close collaboration with the business partners across the Bank and external bodies behaviours materially inconsistent with the Barclays Values and any other significant matters requiring independent investigation and the successful delivery of investigations casework. The role holder will work to the highest levels of integrity, being entrusted with confidential and secret information acting at all times to protect the reputation of Barclays, its colleagues and its customers. Strong levels of investigative ability, commercial awareness, decision making and judgement are required. What will you be doing Performance Management . Keep informed of and promote knowledge of best practice in Investigations management, from both internal and external sources (from regulatory, enforcement, and industry perspectives). . Support the team Senior Investigations Manager and Director in the effective management of both investigations casework and function strategy. Operational . Supervise, direct and conduct investigations to a professional standard. . Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Barclays Enterprise Risk Management Framework and internal Barclays Policies and Standards . Demonstrate commercial awareness during investigations to maximise recovery opportunities and make cost reductions where appropriate. . Contribute to and produce management information reports as required for feedback to the wider business and infrastructure. . Contribute to the ongoing Investigations Risk and Control assessment (RCA) process, conformance testing and investigations quality assurance programme. . Represent the team in meetings and attend when required relevant investigations oversight committees and forums. . Own and provide ongoing review and input to team processes and procedures, seeking to enhance operational efficiency and effectiveness in all that the team does. What we're looking for: . Investigative certifications/training or equivalent demonstrable experience - preferably in prior law enforcement, regulatory, audit, risk or accounting in the financial services industry . Financial Crime or Fraud certifications/training or equivalent demonstrable experience Skills that will help you in the role: . A degree level qualification . Experience of delivering training or mentoring colleagues . Recognised network and/or computer investigation qualifications Where will you be working Chennai Be More at Barclays At Barclays, each day is about being more - as a professional, and as a person. 'Be More @ Barclays' represents our core promise to all current and future employees. It's the characteristic that we want to be associated with as an employer, and at the heart of every employee experience. We empower our colleagues to Be More Globally Connected, working on international projects that improve the way millions of customers handle their finances. Be More Inspired by working alongside the most talented people in the industry, and delivering imaginative new solutions that are redefining the future of finance. Be More Impactful by having the opportunity to work on cutting-edge projects, and Be More Valued for who you are. Interested and want to know more about Barclays Visit home.barclays/who-we-are/ for more details. Purpose, Values and Mindset We deploy finance responsibly to support people and businesses, acting with empathy and integrity, championing innovation and sustainability, for the common good and the long term. Our values underpin everything we do: Respect, Integrity, Service, Excellence and Stewardship. Respect We harness the power of diversity and inclusion in our business, trust those we work with, and value everyone's contribution. Integrity We operate with honesty, transparency and fairness in all we do. Service We act with empathy and humility, putting the people and businesses we serve at the centre of what we do. Excellence We champion innovation, and use our energy, expertise and resources to make a positive difference. Stewardship We prize sustainability, and are passionate about leaving things better than we found them. Our Mindset shapes how we take action, living by our Values, driven by our Purpose, always with our customers and clients at the heart of what we do our Mindset is to Empower, Challenge and Drive. Empower Trust and support each other to deliver. Make decisions with those closest to the topic. Include diverse perspectives. Celebrate success and learn from failure. Challenge Question whether things can be done better. Use insights based on data to inform decisions. Be curious about how we can adapt and improve. Speak up and be open to alternative viewpoints. Drive Focus on outcomes. Deliver with pace. Be passionate and ambitious about what we do. Take personal responsibility. Actively build collaborative relationships to get things done.