Job Description

Line of Service Internal Firm Services

Industry/Sector Not Applicable

Specialism IFS - Human Capital (HC)

Management Level Senior Associate

& Summary A career in our Human Resources, within Internal Firm Services, will provide you with the opportunity to make a difference at PwC by helping to fully leverage the skills and talents of all our people. You'll focus on helping the local offices in driving the Firm's people strategy, creating a unique people experience for each individual, and supporting our Firm wide values by working with the core competencies that measure and drive individual and Firm wide success in the marketplace.

Our Human Resources teams support initiatives and programmes including, customer support, business operations, data and analytics, technology systems, recruitment services and on-boarding, workforce mobility, contingent workforce, and people and programmes support.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As an Associate, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

• Invite and give in the moment feedback in a constructive manner.
• Share and collaborate effectively with others.
• Identify and make suggestions for improvements when problems and/or opportunities arise.
• Handle, manipulate and analyse data and information responsibly.
• Follow risk management and compliance procedures.
• Keep up-to-date with developments in area of specialism.
• Communicate confidently in a clear, concise and articulate manner - verbally and in the materials I produce.
• Build and maintain an internal and external network.
• Seek opportunities to learn about how PwC works as a global network of firms.
• Uphold the firm's code of ethics and business conduct.

Job Specification

Position/job title: Human Capital - Sr Associate - TC Ops

Line of Service: Human Capital

About the Job:

Introduction to PwC Service Delivery Center

PricewaterHouse Coopers Service Delivery Centre (Kolkata) Private Limited is a joint venture in India among members of the PriceWaterHouse Coopers network that will leverage the scale and capabilities of the network. It is a member firm of PriceWaterHouse Coopers International Limited and has its registered office in Kolkata, India.

The Delivery Center will provide a professional an opportunity to work in a dynamic environment where you will have the ability to develop process and quality based skills.

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Key Responsibilities:

Partnering Business

Is able to support an entire business from TC Operations perspective

Possesses a deep knowledge of HR policies and People team processes

Is able to introduce best practices from the market

Possess relevant HR Generalist experience of 5+ years

Demonstrate flexibility for completing assigned team and individual tasks in allotted timeframe and within agreed budget.

Meet all of the SDC's compliance requirements on a timely basis.

Exposure to Workday or other SAP based module

Exposure to automation and digital solutions like Alteryx and Tableau

Reporting structure & key relationships:

Line Manager - HC Manager

Priority team relationships - HC Business Partners, HC - Ops/ HC Leader

Key client relationships -Talent Consultant team

Requirements:

Level of experience - 3-5 years

Qualifications - Full time MBA in HR from a reputed institute with minimum 50% throughout (from Class X onwards)

Industry experience - at least 0-3 relevant years with reputed brands in IT/ ITeS industries

Technical Capability - Advanced knowledge of MS Excel and PPT.

Key Personal Attributes

Possess standard project management skills

Strong analytical skills

Has experience of managing teams. Actively owns personal and team development and learning in line with personal and business objectives

Manages internal stakeholders across all levels

Ability to handle pressure and work with tight deadlines maintaining equanimity

Communication skills, particularly feedback and listening skills

Interpersonal skills, ability to work in a team

Time management and prioritisation

Excellent interpersonal skills to interact with employees, and managers

Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Desired Languages (If blank, desired languages not specified)

Travel Requirements Not Specified

Available for Work Visa Sponsorship? No

Government Clearance Required? No

Job Posting End Date October 31, 2022