Job Description

Overview of Citi:

Citi, the world leading global bank, has approximately 200 million customer accounts and a presence in more than 160 countries and jurisdictions worldwide. Citi provides consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. Citi enables clients to achieve their strategic financial objectives by providing them with cutting-edge ideas, best-in-class products and solutions, and unparalleled access to capital and liquidity.

Team/Function Overview:

Compliance Technology is building a sophisticated next generation surveillance solution on top of a distributed data platform. The Belfast team is the global Centre for the creation of feature-based surveillance algorithms using cutting edge technologies and techniques.

The volume and variety of data involved in these surveillances and the complexity of the algorithms results in one of most challenging and appropriate use cases for big data technologies.

Job Background/Context:

• The position is based in Belfast reporting to the Senior Integration Engineer (Release and Infrastructure)
• The position in individual contributor role will work in Matrix organization setup across Total Conduct (TC) application development teams releases
• As part of a large, geographically distributed team(s), this role will work with the stakeholders across multiple functional areas
• The position requires strong interpersonal, communication & analytical skills to engage, negotiate & prioritize the actions during the complex & multi-faced situations to pursue the best outcome possible for TC application development teams & organization

Key Responsibilities:

• Understand release & change management & implementation standards, tools & processes set by the sector / DevOps technology to further implement into Total Conduct
• Lead Release Implementation planning for Total Conduct technology globally - Implementation plans, runbooks which integrates all product deployment, file extension, data conversion, technology stack upgrades etc.
• As the one of the leads of the release implementation team, to lead/oversee the planning and execution of daily / weekly/ monthly / major releases for TC along with applications technology teams
• Lead In-Depth Release Implementation reviews with application development teams to understand the purpose of their deployment activities and the application & infrastructure dependencies involved, BAU functionalities/downtime impact and to align and fit these activities into the overall deployment execution plan.
• Lead Safety and Soundness/End of Vendor Support initiatives, governance, release Implementation planning and execution covering in-depth end-to-end review, exit criteria, deployment impact, downtime review, country specific regulatory implication, customer experience on channel and post- implementation sanity checkout as needed
• Identify and manage Risks, establish Mitigation plan to avoid/mitigate any issues having impact on the release scope, schedule, and quality.
• Improve the release & deployment processes to achieve 1-click deployment by building CI/CD pipelines using required tool chain
• Communicate and socialize all crucial highlights of the release implementation plan, downtime requirements, scheduled outages as well as key incremental updates with required teams globally
• Oversee the coordination, execution and tracking of the entire TC release within the communicated Release Implementation deployment window
• Timely and comprehensive milestone reporting of release overall implementation status on actual cutover day through consolidation of critical inputs from various stakeholders
• Generation as well as on time escalation for release deployment issues to the appropriate management team
• Oversee the management of post release implementation deployment retrospectives, categorization, cause-effect analysis and the tracking of the retrospectives to closure to ensure similar issues are not repeated for subsequent release implementations
• Coaching the team / members for various implementation team roles and responsibilities to build up the implementation team's core competencies and redundancies

Skills Required

• Experience as Release & Change Management / Engineer in large cross-functional technology teams across various applications releases by ensuring required dependencies management
• Strong experience in building CI/CD pipelines using tool chain - Git/BitBucket, Jenkins, Artifactory, uDeploy
• Strong understanding of JIRA (dashboards, releases/FixVersions, navigating through Epics-Stories-Tasks etc.) to track & manage various releases
• Strong understanding of change management tool (ServiceNow) to traverse through different stages of Releases
• Experience in managing large scale releases implementation as SAFe RTE (Release Train Engineer)
• Excellent in engaging with various tech & business stakeholders at varied levels to align them towards common objectives
• Excellent in managing & mitigating the risks, issues, dependencies, and assumptions throughout the various stages of programs & projects
• Possess strong written and communication skills with the ability to influence stakeholders, leadership, and contributors, with a mix of diplomacy and assertiveness
• Strong collaboration and negotiation skills to work across various teams globally
• Strong analytical and problem-solving skills to analyze & resolve issues
• Ability to take on the work with minimum guidance and lead as own initiatives
• Ability to work under pressure and manage conflicting priorities
• Flexible and adaptable

Qualification:

• Bachelor's degree (in science, computers, information technology or engineering)
• 6+ years of total experience in large IT organizations preferably in financial services industry
• 4+ years of experience as Release or Change Manager or Engineer
• Preferred professional certifications: Release Train Engineer, Any other release or change management related, Any other DevOps related

Exceptional candidates who do not meet these criteria may be considered for the role provided they have the necessary skills and experience.

What we Offer:

As well as a competitive salary and consideration for a yearly discretionary bonus Citi offer;

• 23 days paid annual leave
• Award winning pension scheme,
• Life assurance and
• Private medical insurance with Bupa healthcare.

In addition, we offer a competitive maternity, paternity and adoption leave scheme and employees also have the option (provided they have a student loan from the Student Loan Company) to divert saver and company match contributions to their student loan. We pride ourselves on our ability to offer employees a number of lifestyle benefits including; on site restaurant and coffee shops, online shopping and concierge service and subsidized clubs and societies.

Our select benefit package offers you the opportunity to customize your benefits according to your own lifestyle preferences and includes corporate discounts, memberships and a range of additional extras.

Our vast range of diversity networks and on site multi faith room demonstrates Citi's commitment to growing a diverse workforce.

Even if this position is not right for you, we may have others that are. Please visit Citi Group to view a wide selection of our current jobs.

Citi is the proud winner of the 2020 Large Employer Innovation Award at the N. I. Apprenticeship Awards.



Job Family Group: Technology



Job Family: Systems & Engineering



Time Type: Full time



Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review .

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