Role Purpose The purpose of the role is to create exceptional integrationarchitectural solution design and thought leadership and enable deliveryteams to provide exceptional client engagement and satisfaction. Do Define integration architecture for the new deals/ majorchange requests in existing deals Creates an enterprise-wide integration architecture that ensuresthat systems are seamlessly integrated while being scalable, reliable,and manageable. Provide solutioning for digital integration for RFPs receivedfrom clients and ensure overall design assurance Analyse applications, exchange points, data formats, connectivityrequirements, technology environment, enterprise specifics, clientrequirements to set an integration solution design framework/architecture Provide technical leadership to the design, development andimplementation of integration solutions through thoughtful use of moderntechnology
Define and understand current state integration solutions andidentify improvements, options & tradeoffs to define target statesolutions
Clearly articulate, document and use integration patterns, bestpractices and processes. Evaluate and recommend products and solutions to integrate withoverall technology ecosystem Works closely with various IT groups to transition tasks, ensureperformance and manage issues through to resolution
Document integration architecture covering logical, deployment anddata views mentioning all the artefacts in detail
Validate the integration solution/ prototype from technology, coststructure and customer differentiation point of view
Identify problem areas and perform root cause analysis ofintegration architectural design and solutions and provide relevantsolutions to the problem Collaborating with sales, program/project, consulting teams toreconcile solutions to architecture Tracks industry integration trends and relates these to planningcurrent and future IT needs Provides technical and strategic input during the projectplanning phase in the form of technical architectural designs andrecommendations Collaborates with all relevant parties in order to review theobjectives and constraints of solutions and determine conformance withthe Enterprise Architecture. Identifies implementation risks and potential impacts. Enable Delivery Teams by providing optimal deliverysolutions/ frameworks Build and maintain relationships with technical leaders, productowners, peer architects and other stakeholders to become a trustedadvisor Develops and establishes relevant integration metrics (KPI/SLA)to drive results Identify risks related to integration and prepares a riskmitigation plan Ensure quality assurance of the integration architecture ordesign decisions and provides technical mitigation support to thedelivery teams Leads the development and maintenance of integration frameworkand related artefacts Develops trust and builds effective working relationshipsthrough respectful, collaborative engagement across individual productteams Ensures integration architecture principles, patterns andstandards are consistently applied to all the projects Ensure optimal Client Engagement Support pre-sales team while presenting the entire solution designand its principles to the client Coordinate with the client teams to ensure all requirements are metand create an effective integration solution
Demonstrate thought leadership with strong technical capability infront of the client to win the confidence and act as a trusted advisor
Competency Building and Branding Ensure completion of necessary trainings and certifications onintegration middleware Develop Proof of Concepts (POCs),case studies, demos etc. fornew growth areas and solve new customer problems based on market andcustomer research Develop and present a point of view of Wipro on digitalintegration by writing white papers, blogs etc. Help in attaining market recognition through analyst rankings,client testimonials and partner credits Be the voice of Wipro’s Thought Leadership by speaking inforums (internal and external) Mentor developers, designers and Junior architects in theproject for their further career development and enhancement Contribute to the integration practice by conducting selectioninterviews etc. Team Management Resourcing Anticipating new talent requirements as per the market/ industrytrends or client requirements Support in hiring adequate and right resources for the team throughconducting interviews Talent Management Ensure adequate onboarding and training for the team members toenhance capability & effectiveness Performance Management Provide inputs to project manager in setting appraisal objectivesfor the team, conduct timely performance reviews and provideconstructive feedback to own direct reports (if present) Stakeholder Interaction Stakeholder Type Stakeholder Identification Purpose of Interaction Internal Delivery teams Define integration architecture and review integration artefacts,issue resolution
Pre-sales team For solutioning and architectural design of integrations Practice teams To understand the different integration solutions, guidelines andbest practices Talent Transformation Team, Competency Group Support delivery of Technical Trainings, knowledge sharing Talent acquisition team Recruitment
External Vendors/ Partners For strategic alignment and partnerships, training and buildingjoint solutions Industry forums Best practices, market intelligence, knowledge sharing Analysts Industry trends, inputs to future architecture Display Lists the competencies required to perform this role effectively:
Technical (Integration) Competencies/ Skill
Digital Integration Knowledge – Awareness and knowledge ofIntegration Middleware covering Enterprise Service Bus, Service OrientedArchitecture, Microservices, API Management, Integration Platforms as aService, B2BI Gateways – Master
Market Intelligence – Deep specialized understanding ofindustry trends, ecosystems, overall market & competition in digitalintegration – Master
Systems Thinking – Understanding system design(interrelatedness, interdependencies and boundaries) and perform problemsolving in a complex environment - Expert
Leveraging Technology – In-depth knowledge of and mastery overintegration middleware that commands expert authority respect –Master
Asset reusability – ability to re-use the assets to ensurescalability and optimization - Expert
Technical knowledge – architecture design principles,framework and documentation - Expert
Competency Levels Foundation Knowledgeable about the competency requirements. Demonstrates (inparts) frequently with minimal support and guidance. Competent Consistently demonstrates the full range of the competency withoutguidance. Extends the competency to difficult and unknown situations aswell. Expert Applies the competency in all situations and is serves as a guide toothers as well. Master Coaches others and builds organizational capability in the competencyarea. Serves as a key resource for that competency and is recognisedwithin the entire organization.
Behavioral Competencies
Strategic perspective
Technology Acumen
Innovation
Managing Complexity
Client centricity
Execution excellence
Passion for results
Deliver No. Performance Parameter Measure
1. Support sales team to create wins % of proposals with Quality Index >7, timely support of theproposals, identifying opportunities/ leads to sell services within/outside account (lead generation), no. of proposals led
2. Delivery Responsibility in Projects/Programs and Accounts (a) Solution acceptanceof Integration architecture (from client and/or internal Wiproarchitecture leadership), and (b) effective implementation ofintegration-approach/solution component by way of sufficientintegration-design, methods guidelines and tech-know how of team
3. Delivery support CSAT, delivery as per cost, quality and timelines, Identify anddevelop reusable components, Recommend tools for reuse, automation forimproved productivity and reduced cycle times
4. Capability development % trainings and certifications completed, increase in ACEcertifications, thought leadership content developed (white papers,Wipro PoVs)
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