Job Description

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

OGS Learning Transformation team is responsible for various transformative projects in partnership with the training delivery team. The Instructional Designer will embrace this exciting opportunity to lead change to the way in which we promote learning. He or she will help define new standards and strategies to promote learning using current technologies to increase a self-paced environment. You\'ll be required to correct spelling, grammar, and layout (proofreading), check content, use consistent styles and reword or rewrite (copy-editing). You will also consult with training and business partners on the design, development, execution, and measurement of learning programs to support our internal operations business partners. The ID will be responsible for designing interactive instructor-led and online learning programs while ensuring high-quality, innovative, and effective learning programs. The ID keeps abreast of various design strategies, with emphasis in Online Learning, both synchronous and asynchronous.

Primary Responsibilities:

• Review and revise content for accuracy and quality, including spelling, grammar, punctuation, and syntax
• Communicate and work with production teams to ensure that content is published in a timely manner. Ensuring correct tone, voice, clarity, flow, and structure of content
• Engage/collaborate with appropriate stakeholders and SMEs needed to identify business needs, performance goals and gaps
• Keep abreast of trends in content and style reflected on various popular learning media channels
• Demonstrate and apply knowledge of appropriate instructional design tools and resources used to develop training content
• Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Required Qualifications:

• Bachelor\xe2\x80\x99s degree in English, creative writing, journalism, Instructional Design, or related fields
• 3+ years of copywriting/copy-editing experience
• 1+ years of experience writing web, mobile, or digital content
• Experience or working knowledge of writing for web accessibility
  

Skills

• Technical Skills
  • Thorough knowledge of the English language, both US and UK
  • Proficient computer skills including MS Word and PowerPoint
  • Awareness of Instructional Design theories and applications
  • Knowledge of Associated Press or Chicago Style
  • Ensure that content adheres to the in-house style guide
  • Compile and update style guides as required
• Process Specific Skills
  • Proven experience with designing and developing online learning solutions, both synchronous and asynchronous
  • Good knowledge of basic ID principles such as ADDIE, Bloom\xe2\x80\x99s taxonomy, Adult Learning Principles, Gagne\xe2\x80\x99s 9 events etc.
  • Solid analytical skills, attention to detail, problem-solving and fact-based decision-making abilities
• Soft skills
  • Good written and spoken communication skills
  • Time management and multitasking skills
  • Highly motivated
  • Creative bent of mind
  • Attention to detail
    

Careers with Optum. Our objective is to make health care simpler and more effective for everyone. With our hands at work across all aspects of health, you can play a role in creating a healthier world, one insight, one connection and one person at a time. We bring together some of the greatest minds and ideas to take health care to its fullest potential, promoting health equity and accessibility. Work with diverse, engaged and high-performing teams to help solve important challenges.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

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