Job Description

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

Your primarily responsible will be for the effective delivery and design of training programs and materials across the organization from an individual who will keep abreast of various training delivery techniques, business processes, products and systems in several functional areas. This will be done in accordance with management and functional leaders to gather information on business needs to design instructor led, Web-based and e-learning training including training processes and procedures. Identifying training needs for facilitator guides as wells as train the trainer sessions by gathering Web-based techniques and interactive learning strategies. As a key resource to others you must maintain a high degree of accuracy along with attention to detail, excellent oral and written communication skills, strong interpersonal skills and the ability to always meet deadlines.

Positions in this function are responsible for conducting training needs analysis for the business and developing all training materials, communications and activities to meet the organization\'s job/role requirements. Involves conducting ongoing evaluations and assessments to ensure effectiveness of programs and recommending/ implementing modifications as necessary. May work with SMEs to obtain training content. May include design and development of online and web-based training materials. *Employees in jobs labeled with \xe2\x80\x98SCA\xe2\x80\x99 must support a government Service Contract Act (SCA) agreement.

Primary Responsibilities:

• Analyzes and investigates
• Provides explanations and interpretations within area of expertise
• Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Required Qualifications:

• BA/BS degree in training or related field
• 2+ years of experience designing Web-based training in a corporate environment
• 2+ years of experience working in an instructional design role
• 1+ years of experience conducting classroom training and/or seminar/workshop topics
• Proven excellent time management, organizational, and prioritization skills and ability to balance multiple priorities
• Demonstrates effective interpersonal, influence, collaboration and listening skills and drives for results individually and in a team setting
  

Careers with Optum. Our objective is to make health care simpler and more effective for everyone. With our hands at work across all aspects of health, you can play a role in creating a healthier world, one insight, one connection and one person at a time. We bring together some of the greatest minds and ideas to take health care to its fullest potential, promoting health equity and accessibility. Work with diverse, engaged and high-performing teams to help solve important challenges.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
#njp