Job Description

• The Infrastructure Manager is an intermediate level role responsible for technical execution, guidance, standardization & automation of the Technology Infrastructure activities.
  
  Responsibilities:
  • Ability to manage teams.
  • Provide technical oversight across systems and applications, including escalations and resolutions
  • Communicate interdependencies in and outside of the department as well as across products and projects
  • Verify adherence to control/risk standards and processes
  • Lead, evaluate, provide resources and drive a team towards realistic goals
  • Demonstrate a comprehensive knowledge of how areas of Technology Infrastructure contribute to achieving business goals
  • Shared responsibility for delivery of end results and contributes to planning, budget management and formulation of procedures which directly impacts the Technology Infrastructure area; influence for resource planning
  • Influences others through communication and diplomacy skills; may negotiate with external parties
  • Has the ability to operate with a limited level of direct supervision.
  • Can exercise independence of judgement and autonomy.
  • Acts as SME to senior stakeholders and /or other team members.
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.
  • Capacity to collaborate with product owners and enginering to certify new products and improve the functionality of existing products.

Qualifications:

• 12-15 years of experience in a Technology Infrastructure role with people management experience
• Experience in infrastructure technologies -Unix, Windows, Clustering , Automation, Integration.
• Effective written and verbal communication skills
• Subject matter expert in reporting/ analytic/diagnostic tools.
• Ability to communicate technical concepts to non-technical audience
• Experience in a Financial Services or large complex and/or global environment preferred
• Ability to develop projects required for design of metrics, analytical tools, benchmarking and best practices
• Ability to partner with virtual and in-person teams, define goals to a team, and work under pressure or to a deadline
• Storage & Networking - Good knowledge on storage and troubleshooting storage (SAN, NAS) related issues at server level & Windows networking knowledge (like NIC teaming).

Education:

• Bachelor’s/University degree or equivalent experience

- Job Family Group: Technology - Job Family: Infrastructure - Time Type: Full time - Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View the "EEO is the Law" poster. View the EEO is the Law Supplement. View the EEO Policy Statement. View the Pay Transparency Posting